All articles by Victoria McDermott
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Supplier InsightRevealed: Four ways retailers can reduce omnichannel friction
Simplifying sign-ins, prioritising privacy and delivering consistency can all help build consumer trust and have a knock-on positive impact on a retailer’s bottom line
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Supplier InsightRevealed: Two-thirds of retailers are using AI to drive personalisation
Almost two-thirds of retailers are already using AI to enhance personalisation, despite cost reductions being a key focus for IT leaders this year.
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AnalysisFive of the most disruptive moves in retail history
From the emergence of Amazon to the rise of subscription boxes, we take a look at five of the most disruptive moves in retail from the past 20 years ahead of next week’s live virtual discussion Disrupt or be disrupted: the retailers succeeding in a permacrisis
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NewsBoots, Asda, M&S and B&Q to team up with start-ups to solve biggest challenges
Retail leaders from some of the biggest names in the business will come together next month to discover the innovators solving the industry’s trickiest challenges.
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NewsRetailers urged to tackle ‘terrible issue’ of harassment through new certification
The Retail Trust and law firm Foot Anstey have joined forces to create safer working conditions for shopfloor staff.
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NewsLeaders from Revolution Beauty and Very to converge at Retail Week’s ecommerce summit
Those at the helm of UK retail will gain exclusive access to insights on maximising online strategy at the inaugural Accelerating Ecommerce Week in-person summit on March 17.
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AnalysisSix ways to fast-track ecommerce strategy in 2021
Online sales have soared 46% year on year, with the pandemic changing consumer shopping behaviour as we know it. As RWRC’s Accelerating Ecommerce Week kicks off, we look at the steps retailers must take to expedite their digital propositions.
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AnalysisRecovery 2021: How retailers can emerge stronger in the year ahead
As we race towards the end of the year and strategies for 2021 start to take shape, we take a look at how retailers can make easy wins and face the year ahead with confidence – themes that are central to RWRC’s Recovery 2021 masterclass
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AnalysisConsumer 2021: Five ways to get the future shopper spending more with you
The way people shop has undergone a total transformation this year with retailers having to take heed and step up. Retail Week scrutinises the business characteristics required by retailers to cater for the new consumer.
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AnalysisBlack Lives Matter: How retailers including M&S and H&M are targeting diversity
It’s been three months since the Black Lives Matter (BLM) movement hit the headlines following George Floyd’s death. With the hashtags now fading, Retail Week looks at what retailers are doing to continue the momentum.
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AnalysisRetail’s new lipstick effect: what products will fly off the shelves post-Covid?
During past recessions, consumers have snapped up small luxuries, such as lipstick, to make themselves feel better. But with face masks making a lipstick uptick unlikely, which treats will shoppers indulge in now?
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AnalysisAlgorithmic retailing: four steps to success
Retailers had to pivot at breakneck speed to meet the demands of the lockdown consumer, and those that found it easiest were the ones that took an algorithmic approach
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AnalysisRetailers must improve data analytics to win consumer spend, experts warn
The ability to perform data analytics at speed is going to unlock growth in these uncertain times, a panel of leading experts has told Retail Week.
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AnalysisBack from the brink – what’s next for retail’s Covid casualties?
The past few months have had a devastating impact on UK retail and swathes of chains have collapsed, but there is light at the end of the tunnel for some of these businesses. Retail Week takes a look at what the future holds for retail’s Covid casualties.
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AnalysisAnalysis: Five socially distanced shopping trends that are here to stay
From virtual interior design consultations to drive-thru collections, retailers have had to re-examine how they do business in the wake of coronavirus. Retail Week takes a look at the measures that will have staying power long after the two-metre rule has been scrapped.
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AnalysisFive tech start-ups helping retail rebound
As the UK lockdown eases, Retail Week’s inaugural Discovery 50 report shines a spotlight on the world’s top tech start-ups that can help drive retail forward.
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Be InspiredBe Inspired: Workplace wellbeing to remain top priority post-pandemic
ellbeing Wednesday was the theme of day three of the Be Inspired virtual conference. RWRC heard from retail leaders on why lessons learned around mental health and employee wellbeing during the coronavirus crisis will stick
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AnalysisRetail 2020: Technology remains major priority, say retail chiefs
Back-end systems and ecommerce are two of the prevailing areas retailers will invest in during 2020, Retail Week’s annual flagship report finds
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DataData: A quarter of shoppers will cut spending this Christmas
One in four shoppers will spend less this Christmas, exclusive new research from Retail Week has revealed.
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OpinionBe Inspired: Four steps to career success
When you can do 80% of your job, it’s time to move on. This was just one of the many key takeaways from the latest Be Inspired workshop, which centred on how best to further your career.