All Technology articles – Page 85
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Opinion‘Acquisitive brands are betting big and betting early on emerging trends’
The pace of change in retail has never been greater, driven by the twin factors of rapidly evolving consumer behaviour and technological developments.
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Retail VoiceAutomation is the easiest way to boost your business
Higher productivity and better customer service are just two of the benefits of increased automation, says Chakradhar “Gooty” Agraharam, VP and commercial head, EMEA, for Cognizant’s digital business operations’ IPA practice
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DataData: Primark and H&M results show fashion’s fortunes are on the up
After a tough year for the fashion industry, strong updates from Primark and H&M show that the category is beginning to emerge from the Covid doldrums.
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Retail VoiceThe future of retail’s digital transformation: key drivers, trends and technologies
The pandemic has forced retailers to embrace digital technology – and those that haven’t risk being left behind, says Greg Petro, CEO of First Insight.
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AnalysisWhy Pinterest, TikTok and Snap are all betting big on social commerce
As consumers continue to embrace online shopping, social media sites are finding new ways to encourage online purchases. Retail Week analyses how three leading social media platforms are enticing users to buy.
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DataWhy checkout must change: six charts revealing how consumers want to pay online
How can retailers give today’s consumers the online checkout process they expect while following the latest compliance?
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AnalysisIn pictures: Why Glossier, Google and more are going from clicks to bricks post-pandemic
As restrictions begin to ease, the post-pandemic world of retail is welcoming online players into bricks-and-mortar stores.
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AnalysisRevealed: UK consumers’ top 16 best-loved brands
UK consumers have revealed their most-loved brands and just a handful of retailers dominate when it comes to best stores, website, delivery service and value for money, according to Retail Week’s new free report The CX Factor.
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NewsAmazon destroying millions of unsold items every year at UK warehouse
Amazon is destroying unsold items such as electronics and facemasks at its Dunfermline fulfilment centre, according to a new report.
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GalleryStore gallery: Amazon launches Just Walk Out tech in full-size store for first time
Amazon has launched its Just Walk Out technology for the first time in a full-size Amazon Fresh store.
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NewsAmazon Prime Day sales could be hampered by changing customer behaviours
Experts have said changes to consumer behaviours driven by the pandemic, combined with the shifting date of the event, could hamper sales at this year’s Amazon Prime Day.
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NewsTesco expands Whoosh one-hour grocery delivery to London and Bristol
Tesco has expanded its Whoosh one-hour delivery service to London and Bristol, as new boss Ken Murphy unveiled plans to make Tesco a more digital business.
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Opinion‘The lesson from Supreme is that retailers need more than customers – they need fans’
A tale of two fashion retailers. In May 2020, US company J Crew filed for chapter 11 bankruptcy protection. A few months later, Supreme was bought by VF Corporation for $2.1bn (£1.6bn).
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Retail VoiceBrand health and your business: is your brand fit for the future?
Brands must ensure they inspire excitement and a sense of belonging to stay relevant, says Richie Heron, vice-president for product methodology at Toluna.
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NewsCarrefour launches customer data platform for third-party brands
Grocery giant Carrefour, one of the world’s biggest retailers, has unveiled a shopper data, personalisation and media platform designed to enhance customer insight and relationships.
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DataHow Whole Foods, Abercrombie and REI are embracing data-driven success
Retailers have learned that they must be as agile as possible to adapt to consumer trends and where possible get ahead of the curve. Here, we lay out four ways data can tackle the toughest business challenges and power agility in times of uncertainty.
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NewsJohn Lewis and Waitrose launch ‘Zoom-free Fridays’ to combat video-call fatigue
Department store group John Lewis and grocery stablemate Waitrose are piloting ‘Zoom-free Fridays’ to ensure staff are not ground down by too many video meetings.
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Opinion‘Retail’s rules of value creation have changed for good’
Retailer equity valuations have been on a rollercoaster ride over the past year, amid significant divergence in the performance of individual companies.
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NewsAmazon faces watchdog probe in UK over its use of data
Competition watchdogs are preparing to launch an investigation into how Amazon uses data collected from its third-party sellers.