All Technology articles – Page 89
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Retail VoiceReturns: the next evolution in customer-focused ecommerce
With the ecommerce market showing unprecedented growth, retailers cannot afford to overlook the issue of returns, says Jack Williams, chief executive and founder of Selazar.
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OpinionMatt Truman: ‘The UK should focus on becoming champions of the internet’
I was humbled recently to be asked by the government to contribute future policy recommendations to supercharge post-Brexit growth.
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Retail VoiceIs your business prepared for the buy now, pay later boom?
Consumer spending habits are changing. But to thrive, businesses need to be resilient and adaptable, says Gary Rohloff, co-founder and managing director of Laybuy
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AnalysisDeep dive: Lockdown – how it changed retail forever
12 months after we were told to stay at home, Retail Week takes stock of how the pandemic has changed the industry.
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AnalysisThe Disruptors: Seven businesses changing the face of food retail
Our new series, The Disruptors, highlights the businesses that traditional retailers should be keeping a close eye on as a new breed of competitors emerges post-pandemic.
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Retail VoiceWhat 10,000 European shoppers want from ecommerce in 2021
A new survey reveals many customers will continue to do the majority of their shopping online, even when lockdown comes to an end. Retailers must be ready to adapt to this shift in consumer behaviour, says Arthur Lam, UPS director of marketing for UK, Ireland and the Nordics.
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GalleryIn pictures: The Very Group unveils refurbished HQ ready for hybrid working
The Very Group’s headquarters have been refurbished to “create the optimum team working space” for the group’s 2,100-strong head-office workforce when they return later this year.
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AnalysisReview: Ted Baker’s shopping livestream – hit or miss?
Ted Baker unveiled a livestream shopping experience last week with the aim of bridging the gap between physical and digital. But can it emulate the livestream success seen in China? Retail Week reviews what worked and what didn’t.
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NewsJD.com profits soar as retail business booms during lockdowns
JD.com has posted a jump in full-year sales and profits as its retail division benefited from a spike in online shopping during the coronavirus crisis.
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AnalysisWatch: John Lewis, Dixons Carphone and Watches of Switzerland’s virtual shopping reviewed
Virtual shopping has become increasingly common over the past year as retailers try to bring staff expertise and service to the online shopper. How do the services offered by some of retail’s biggest chains compare? And do they match up to the in-store experience? Grace Bowden reports.
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AnalysisCo-op and One Stop reveal investment in payment tech has transformed CX
An expert panel also warns retailers must be ready to comply with anti-fraud measures that come into effect this year, take advantage of powerful new Wi-Fi tech and find a way to reduce contactless payment losses that are costing millions. Register to watch here.
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AnalysisSuper-deduction: what it is and the retailers that could benefit
As part of the Budget last week, chancellor Rishi Sunak unveiled a ’super-deduction’ allowance to provide relief for certain businesses – but what does it mean for retail?
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GalleryStore gallery: Amazon unveils first UK store in fresh assault on grocery sector
Amazon has unveiled its new format convenience grocery store in London today, Amazon Fresh, which marks the online giant’s first foray into bricks-and-mortar retail outside of the US.
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OpinionEbay UK boss Murray Lambell: ‘Online and offline – it isn’t a binary game of winner takes all’
Over the past year, many have tried to pit ecommerce against physical stores. And with the regrettable loss of some big brands from our high streets it’s an easy assumption to make.
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NewsAmazon Go to open first UK store this week
Amazon will open its first in a tranche of contactless grocery stores in the UK this week.
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VideoFace time: Why eBay is ‘putting purpose front and centre’ post-Covid
eBay UK’s head of social impact, Chris Gale, tells Retail Week about the launch of the etail giant’s new ‘eBay for Change’ programme, the consumer appetite to support social enterprises and the importance of “putting purpose front and centre” following the pandemic.
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Retail VoiceThree strategies retail brands should adopt now for success
Last year will go down as one of the toughest recorded by retailers. But learning from businesses that thrived can help brands plan for success.
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Retail VoiceThe space race – ecommerce boom causes surge in warehouse demand
While people continue to study the fallout of Covid and the post-Brexit era, one fact remains: UK ecommerce is at an all-time high and will only get better, says Jack Williams, chief executive and founder of Selazar.
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DataData: Biggest factors motivating online consumer spending revealed
Retail Week’s inaugural Ecommerce 2021 report surveyed 1,000 UK shoppers to uncover what is driving them to purchase, where they are starting their online shopping journeys and which retailers are winning in UX.
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AnalysisIncubator: The companies helping retailers drive the sustainability agenda
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.