Winning strategies designed for tomorrow’s consumer
More than half of UK shoppers would rather buy online than go into a store, according to Retail Week’s report Dynamic Supply Chains.
Retail Week, in partnership with Manhattan Associates, surveyed 1,000 UK consumers to gauge how their spending and sentiment has changed because of the coronavirus pandemic, and the key factors that will influence how and where they spend their money in future.
Combining this exclusive consumer research with retail case studies, this report is the go-to resource for retailers to understand what consumers want and the steps they must take right now across people, processes and technology to deliver a first-class customer experience.
Download the report today to better understand:
- Key factors influencing consumer spending and CX in a post-pandemic world
- The role of data-driven insight in readying retail for a post-Covid future
- How to navigate your supply chain through recovery and beyond