Fran Minogue
Fran Minogue is managing partner of retail search specialist Clarity
- Opinion
‘Founders rarely make effective chief executives’
Successful company founders need to know what they are good at and what should be left to more experienced managers, argues Clarity’s Fran Minogue
- Opinion
‘Retail operations has become the training ground for successful CEOs’
A retail operations background is increasingly the training ground for successful chief executives, says Fran Minogue
- Opinion
'Be bold - game-changing hires can add real value in a recession'
Cancelling or postponing key appointments is a false economy. Investment in people is a relatively small outlay and can make all the difference, says Clarity founder Fran Minogue
- Opinion
‘How can you plan three years ahead in today’s topsy-turvy retail world?’
Retailers are now better able to respond rapidly and with more confidence to volatile conditions, says search specialist Clarity managing partner Fran Minogue.
- Opinion
‘Recruitment crisis calls for new employee value proposition’
The changed world of work means in a tight labour market retailers need to engage or re-engage with their people before someone else does, believes retail search specialist Clarity’s managing partner Fran Minogue
- Opinion
‘Retailers are encouraging Christmas shoppers back in store with excitement and theatre’
Currys, Kingfisher and Primark are just three of the retailers demonstrating the importance of the store to boosting customer engagement this golden quarter, writes Fran Minogue.
- Opinion
‘The Amazon effect, excess space and the pandemic are driving retail evolution’
If we cast our minds back 20 years or more, most brands had very few standalone sites, preferring to operate via wholesale or concessions in department stores.
- Opinion
Fran Minogue: ‘2020 could be seen as the lost year – but look what we found’
A year ago almost to the day, I wrote an article exploring how retail chief executives were grappling with the challenges of Covid-19 and starting to plan for a post-pandemic world.
- Opinion
Fran Minogue: Retail leadership lessons for our stop-go times
There was a horrible novelty to the first lockdown. We’d never been there before and the first priority was colleague safety and then to focus on keeping operations going.
- Opinion
Opinion: Reimagining retail for post-pandemic world
Change has been forced upon us – both good and bad – and we have yet to determine how much will stick. Understanding which consumer trends will prevail is critical to future investment decision-making and building competitive advantage.
- Opinion
What next? Asos, Boots and Pets at Home bosses on the post-pandemic future
You will be relieved to hear that I’m not writing about the current situation – we’re all deluged with information already and anything I wrote would be out of date before you read it.
- Opinion
Opinion: Embrace innovation to unlock your people's potential
With all the doom and gloom in the retail sector, I thought it would be uplifting to write about something positive – innovation and purpose.
- Opinion
Opinion: Founders bring authenticity – lose them at your peril
With all the recent activity, it seems a good time to review the role of founders in retail brands and when, if ever, they should step aside.
- Opinion
Opinion: Alexa, is voice the next frontier in retail?
Over the next few years, voice technology will transform how we search, communicate and shop.
- Opinion
Opinion: Redefining retail talent for the digital age
Today more than ever, chairs and chief executives are seeking our advice about structuring their organisations to compete in the digital age and what the right leadership model should look like in future.
- Opinion
Opinion: Don't ignore the seismic shifts in global retail
As we obsess about the rapidly changing shape of British retail, we are in danger of missing the bigger picture.
- Opinion
Cash-strapped retailers need to focus on self-help
So it’s all doom and gloom on the high street, and unless you have gazillions to spend on cutting-edge tech, you might as well lie down and wait for Amazon to finish you off!
- Opinion
Opinion: Fran Minogue on retail's reinvention
As retailers of different stripes and vintages seek to build greater levels of loyalty and customer engagement, two key trends are emerging: online to offline and the provision of services as well as products.
- Opinion
Opinion: The future of shopping – functional or fun?
The general consensus is that in the future shopping will be either functional or fun.
- Opinion
Opinion: Fran Minogue on the way we eat now
Did you grab a coffee and muffin on the way to work this morning? Do you often pop out to Pret, Eat or Leon at lunchtime? At the end of a long day, do you let the kids order Dominos, or go online to Just Eat or Deliveroo?