All Social media articles – Page 10
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Opinion
Opinion: Service never sleeps in the age of social media
Speedy responses on social media shouldn’t be confused with fixing the issues, argues Screwfix chief executive Andrew Livingston.
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News
Snapchat and Instagram users drive rise of purchases on mobile, says report
Users of social media platforms Snapchat, Instagram and Facebook are significantly more likely to buy retail products on their mobile.
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Opinion
Opinion: What retailers can learn from Twitter’s ‘Buy’ button retreat
Last month Twitter announced that it will curtail development of its ‘Buy’ button, raising questions over the future of social commerce.
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Analysis
Start-up of the week: Mobile commerce messaging service Askourt
The number of start-ups in retail technology is growing quickly and Retail Week is highlighting some of the best. This week: Askourt.
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Analysis
Analysis: How Facebook plans to become a ‘lighthouse’ in retail technology
Retail Week spoke to Facebook’s head of retail Martin Harbech about what ambitions and plans the social media giant has in store.
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News
Selfridges launches shoppable app as part of £300m multichannel investment
Selfridges has debuted a shoppable app with a personalised home page as part of its ongoing initiative to futureproof its multichannel offer.
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Data
Data: Top 100 most influential UK retail accounts on Twitter
An algorithm-generated list of the UK’s most influential retail Twitter accounts, compiled by Lissted and analysed by Graham Soult.
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Opinion
Opinion: Why shoppers are demanding fresh thinking from retailers
Chewing the fat with retail leaders is usually a fascinating experience, but a chat with the people who shop in their stores can prove equally illuminating.
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News
Asos partners with Instagram on multiple video ad technology
Instagram has launched carousel video ad technology, which will allow retailers to create multiple videos to advertise to shoppers.
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Opinion
Opinion: Boohoo is emerging as a true retail success story
It’s not all doom and gloom on the high street, or the virtual high street at least, as fashion etailer Boohoo’s full year update testifies.
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Opinion
Opinion: Facebook’s chatbot and the future of retail sales
Facebook’s recently launched chatbot technology could revolutionise customer service, online delivery and sales for retailers.
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News
EBay partners with Facebook on automated messenger trial
EBay is piloting Facebook’s automated messaging technology to alert shoppers when an auction for an item they have bid on is ending.
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Analysis
Start-up of the week: User-generated content marketing platform Yotpo
Start-ups in retail technology are growing and Retail Week is highlighting some of the best. This week Yotpo is in the spotlight.
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Opinion
Opinion: Pinterest promoted pins give retail insight into future purchases
Pinterest promoted pin ads have launched in the UK and could provide retailers with valuable insight into their customers’ future purchases.
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Opinion
Opinion: Shifting demographics and the end of lifetime retail loyalty
In the run-up to the future of retail and consumer conference R:evolution, business accelerator TrueStart explores hot topics retailers face.
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Analysis
Data: Top 20 most influential UK retail accounts on Twitter
As Twitter celebrates its tenth birthday, we remind readers of the most influential accounts in UK retail on the social media platform.
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News
Retail Week Live: Facebook boss says social messaging is future of retail
Facebook EMEA vice-president Nicola Mendelsohn says mobile is “the most important consumer trend of our lifetime” for retail marketers.
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Retail Voice
Opinion: How can retailers turn social media engagement into revenue?
It’s time to take social media channels beyond brand promotion and make sure they plays a part in delivering revenue.
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News
Watch: Morrisons new ad campaign emphasising its fresh produce offer
Morrisons has launched a rebranded Easter ad campaign that focuses on the retailer’s fresh produce offer and family values.
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Retail Voice
Opinion: How to prepare for a new era of retail in 2020
Fast-forward four years from now and there will be a very different set of shoppers who have adopted a very different way of shopping.