All Retailer strategy articles
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FeatureIs retail redefining customer service this Christmas?
Retail employment has been shrinking for years, but the picture this Christmas looks different. As UK retailers head into the golden quarter, the story isnât about fewer staff, itâs about how to keep your customer service at 100% regardless of headcount
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NewsMore British retailers warn profits will fall short after Middle East conflict
A growing number of Britainâs biggest retailers are telling investors they will make less money this year than previously forecast, as rising costs and weaker demand squeeze margins across the sector.
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NewsDunelm revenues increase despite impact of heatwave
The homewares retailer reported a 3.1% sales increase for the year ending June 27, 2026, with digital now representing 42% of its sales.
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AnalysisM&S Pantheon: Inside the London flagship setting the blueprint for future stores
Marks & Spencer presented its newly transformed Pantheon flagship store on Londonâs Oxford Street on Monday, unveiling what it described as the blueprint for its full-line store renewal programme
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FeatureWhat GLP-1 growth means for this yearâs Christmas trading
As weight loss drug use grows across the UK, the shape of Christmas spending is also set to shift. Here we explore the impact of GLP-1s on baskets and how retailers can get ahead
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NewsNext to open multi-brand concept flagship in Bluewater
Next is gearing up to open its first multi-brand concept store in Bluewater shopping centre at the end of this month, featuring more than a dozen fashion and homeware labels, Retail Week can reveal.
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NewsClarks expands affordable kids footwear range
Clarks has expanded its affordable childrenâs footwear range ahead of Back to School season, with certain styles starting from ÂŁ25.
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DataAll about AI: the topics and retailers dominating readersâ queries
One topic has dominated Retail Week readersâ curiosity this year, accounting for more than half of the questions they asked on the site.
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InterviewMajestic boss on the future of the specialist retailer and her history at Sainsburyâs
In her first interview, Majestic managing director Elizabeth Newman reveals her plans for the specialist retailer, and what she learned working for Sainsburyâs chief executive that will help her deliver.
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InterviewLush retail boss on being âfiercely committedâ to its values and genuine customer connections
Kasey Swithenbank speaks to Retail Week about Lushâs unapologetic values and evolution that have seen it grow to over 100 stores in the UK.
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Retail VoiceWhy logistics is retailâs competitive edge
Geopolitical disruption, rising customer expectations and omnichannel complexity are transforming logistics into a strategic imperative. Tritax Big Box REIT head of asset management Petrina Austin believes retailers must prioritise infrastructure planning or risk being constrained by outdated systems
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NewsLavish Alice strengthens leadership team
Womenswear brand Lavish Alice has made two new appointments to its leadership team as it looks to accelerate its global expansion strategy.
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AnalysisHow Boots and Currys are levelling up customer experiences
AccessThe CX Report to discover how leading retailers are using AI to deliver relevant, connected and memorable customer experiences in 2026
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FeatureThe future of fashion consumption: Shein, second-hand and squeezed middles
Just like trends, the way people buy fashion is always in flux, but what do the new patterns of consumption tell us about the future of the category?
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NewsFootasylum enters partnership with Trapstar
Footasylum has entered a strategic partnership with British streetwear brand Trapstar.
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InterviewQ&A: Janie and Jack president on turning motherhood into a lifestyle category
American childrenâs wear label Janie and Jack is plotting its international expansion, starting with the UK
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OpinionâToo many strategic decisions are built on underlying tech assumptions that no longer applyâ
A surprising number of transformation programmes are built to address familiar challenges without acknowledging how far the parameters of whatâs technically possible might shift, maintains AlixPartnersâ Brian Kalms
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OpinionâIn a time of upheaval, retailers have mistaken efficiency for strategyâ
After enduring five years of uncertainty and upheaval, retailers are increasingly focusing on driving efficiencies at the expense of fleshing out their wider strategies, says OC&Câs Matt Coode
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NewsAdam Dury formally appointed as Jollyes Pets CEO
The former COO has been CEO-designate since last October, while Jollyes has also promoted internally for a new CFO, Retail Week can reveal.