Retail Voice – Page 5
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Retail VoiceTwo easy ways to make product returns profitable
Traditionally an area of loss for retailers, product returns can instead become an opportunity to increase revenue and customer satisfaction.
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Retail VoiceHow to prevent shopper transactions from being declined
New payment regulations will increase the security shoppers face when checking out online, but what does this mean for retailers?
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Retail VoiceB2B ecommerce: the new market disruptor?
Following in the footsteps of B2C ecommerce trailblazers, innovative B2B brands are starting to build their online capabilities.
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Retail Voice2019’s three key payment technology trends
With consumer desire for speed and efficiency driving new payment technologies, here are the top trends retailers should focus on.
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Retail VoiceWill tomorrow’s retailers still need shops?
Sharing strategy insights from Apple, Ikea and Laura Ashley, Freeformers looks at the future of bricks-and-mortar retail.
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Retail VoiceThree ways to achieve your sustainability resolutions
Focusing on environmental impact should be key for retailers this year – and it’s easier to do than most think.
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Retail VoiceHow man and machine can work together in stores
With UK high street footfall in decline, it’s crucial retailers merge digital technology with physical interaction in stores to keep consumers engaged.
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Retail VoiceAre you mobile ready? Your customers certainly are
Worldpay research shows mobile has become an established channel for consumers – but are retailers making the most of m-commerce?
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Retail VoiceChristmas 2018 footfall update – what do retailers need to know?
The Christmas 2018 trading period will be remembered not for the weather, but for the challenges faced by retailers, says Springboard's Diane Wehrle.
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Retail VoiceThe future of retail: digitising the store
In 2019 retailers should focus on digitising the store via mobile technology if they want to win the customer experience battle.
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Retail VoiceDoes tech hold the key to the retail experience?
Florian Rotberg, chairman of the Digital Signage Summit, looks at the ever-more sophisticated technology in retail and examines the market for experiential opportunities.
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Retail VoiceHow to drive profit from online grocery in nine steps
Through analysis of 20 online grocery retailers across five continents, Accenture uncovers the nine major levers that drive online grocery profitability.
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Retail VoiceWhy unplanned employee absence shouldn't be a curse
Last-minute no-shows may be out of retailers' control, but smart technology can resolve staffing and people management issues.
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Retail VoiceRemastering the art of fulfilment
At its Exchange 2018 event earlier this month, Manhattan Associates explained how automation can create personalised experiences in the supply chain as well as in store.
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Retail VoiceThe importance of place: The four types of UK town centre
How knowing your 'place' can help retailers to tailor their offers to different local catchments.
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Retail VoiceEcosystems present new growth opportunity for retailers
At a time when retailers are struggling to maintain relevance with customers, could ecosystems be the answer?
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Retail VoiceApprenticeships: Building the future retail workforce
The launch of three new retail-specific apprenticeship standards means businesses can acquire the skills they need for future success.
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Retail VoiceOmnichannel thinking is jeopardising retail success
Customers are channel blind, favouring a consistent brand experience above all else, so why are retailers pretending otherwise?
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Retail VoiceThe future of payments – last impressions count
Retailers must revolutionise payments made in store to prevent painful customer experience in the final step.
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Retail VoiceCombat online generalists with services and specialism
In order to meet the increasing expectations of consumers, retailers must embrace the services revolution.