Retail Voice – Page 19
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Retail VoiceThree ways to get ready for the new retail reality
The store is having a resurgence, says Salesforce’s Rob Garf, but there are some measures retailers need to take to stay ahead of the curve.
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Retail VoiceThree ways to tackle the multichannel conundrum
JRNI explains how best to leverage multichannel capabilities to attract more shoppers and generate more sales.
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Retail VoiceThe companies delivering on sustainability
IBM’s Roberto Battistoni highlights the businesses championing sustainable consumerism and the role emerging technologies can play.
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Retail VoiceIs personalisation a passing fad or a customer essential?
OKI Europe follows the rise of personalisation and questions whether it delivers value for both retailers and consumers.
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Retail VoiceDigital trends for bricks and mortar in 2020
Integrating new technologies and types of digital signage in store is essential for competing with other retailers, says Integrated Systems Europe (ISE).
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Retail VoiceOperations 2.0 is coming – are retailers ready?
As collaboration between human workers and intelligent technology ramps up, Cognizant explores how retailers can reimagine their operations in 2020.
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Retail VoiceHow retailers can provide personalised in-store experiences
As we enter a new decade, retailers can no longer offer their customers “one-size-fits-all” experiences – they need to personalise them to increase loyalty and revenue, explains JRNI.
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Retail VoiceWhat consumers want from delivery in 2020
Convenience and control will be the dominant delivery trends next year, with time-pressed consumers more likely to spend with retailers who are able to meet these needs.
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Retail VoiceHow to succeed in the experience economy
While upskilling staff is the top in-store investment priority for 38% of retailers in the UK, France and Italy over the next three years, they also acknowledge the need for investment in other areas.
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Retail VoiceCustomer service is no time for acronyms, emojis or gifs
Zendesk’s Daniel Bailey explains why retailers need to adopt an omnichannel approach to customer service in order to keep customers loyal.
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Retail VoiceWhat the Costcutter and Uber Eats tie-up means for delivery
The Costcutter and Uber Eats partnership is providing the hyper-convenience meant to make communities’ lives easier and is a sign of things to come.
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Retail VoiceData: a brand’s most important toolkit
Valitor explains how retailers can stay ahead of the game by leveraging data to understand real customer personas.
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Retail VoiceFour ways digital will enhance the store of the future
After attending Cisco’s Experience the Future of Retail event in Leeds, Retail Week details four ways technology can drive the store to the next level.
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Retail VoiceThe A-Z of international ecommerce
Amazon, Asos, Boohoo, Gymshark and Paul Valentine are setting the standard for retailers to follow in borderless commerce.
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Retail VoiceShip-from-store: are retailers missing a trick?
The much-maligned retail store has defied the naysayers who said it had lost its footing in the digital age, and ship-from-store could prove just how wrong they really were.
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Retail VoiceUnderstanding the customer mindset online
Conversity’s Sarah Cameron explains how retailers need to combine personalisation with real-time data to appear more human online.
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Retail VoiceThree new rules to stay relevant
EY’s Silvia Rindone explains the new principles retailers need to be adhering to in order to get ahead in the changeable retail landscape.
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Retail VoiceChristmas trading will be tricky, but opportunities abound
With Christmas trading now under way, PwC’s Lisa Hooker details her predictions of this year’s consumer shopping trends.
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Retail VoiceCustomer experience: five ways it will change in 2020
As we approach a new decade, the world is primed for change.
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Retail VoiceHow to use payment solutions to increase consumer loyalty
Andy Harding, managing director of Openpay, explains how retailers can tap into customers’ desires for more transparent payment solutions in order to grow consumer trust and loyalty, and increase responsible spending.