Abuse and assaults against shopworkers rise during Covid-19 crisis

Tesco staff coronavirus

Instances of abuse, threats and even assaults on shopworkers have all risen since the coronavirus crisis began, new research has found.

Shopworkers’ union Usdaw says cases of abuse and violence against retail workers have collectively doubled since March 14, according to the findings of its coronavirus survey.

In the last 34 days, 62.2% of shopworkers had been verbally abused, 29% had been threatened and 4% had reported a physical assault by a member of the public, based on 4,928 responses.

The union said that extrapolated across the 3 million strong UK retail workforce, this amounted to over 3,500 assaults per day since the coronavirus pandemic gripped the country.

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading

Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on Retail-Week.com
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few minutes before your account is updated.