Supermarkets
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DataConsumer data: Ranking the best and worst grocery CX
Our exclusive research reveals what matters most to supermarket shoppers, both in store and online, and the grocers mastering the art of customer experience.
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News
Morrisons bosses give up £1m in bonus payments
Morrisons chief executive David Potts and finance boss Trevor Strain have handed back more than £1m in bonus payments linked to personal performance targets.
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News
Walmart's Judith McKenna: We're focused on Asda's future
Walmart International boss Judith McKenna has insisted the business is committed to driving Asda’s strategic plan following the collapse of its proposed merger with Sainsbury’s.
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News
Morrisons' Potts eyes 'next-meal' delivery market
Morrisons boss David Potts has hinted that the grocer could partner with the likes of Deliveroo and JustEat as it targets the “next-meal” delivery market.
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News
Tesco to sell Jack’s-branded products in new price salvo
Tesco has started selling Jack’s-branded products in its core supermarket business for the first time as part of a fresh price salvo.
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News
Asda faces growing MP pressure to scrap contract changes
Asda has come under mounting pressure from MPs to drop its controversial new pay proposals for shopfloor workers.
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Analysis
How Sainsbury's Coupe plans to accelerate performance
Despite being overshadowed by the CMA’s decision to block its planned merger with Asda, Sainsbury’s chief executive Mike Coupe insisted at today’s results that the future is still bright. We take a look at his plans to move the grocer forward.
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Opinion
Opinion: Sainsbury's results could be final act for Coupe and Co
It seems bizarre to even consider describing the full-year results of one of Britain’s largest retailers as a sideshow.
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News
MP criticises Asda for proposed contract changes
MP Siobhain McDonagh has written to the chief executive of Asda asking to clarify a number of issues around the grocer’s proposed changes to the contracts of its hourly paid staff.
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Opinion
Opinion: Grocers are making real progress in the war on plastic
It can often be difficult, for a cynic such as myself, to differentiate between an outbreak of opportunistic bandwagon jumping and a genuine sea change in corporate behaviour.
