All OpenAI articles
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NewsletterIntelligence Briefing: Late-night shopping, warehouses, and Nextâs earnings streak continues
I just spent four days in Istanbul, staying just off the main shopping boulevard Istiklal Street. While the cityâs Ottoman-era retail destinations, the Spice and Grand Bazaars, are definitely essential visits, something really stands out about modern shopping culture in the city. If you step onto Istiklal at 10pm, youâll ...
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Chart of the WeekChart of the Week: How Amazonâs capex compares to all retailers in the FTSE 350
Amazonâs capex totalled $132bn in its last financial year. Put all of the spending of major UK retail businesses together, and you donât come close to that.
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InterviewQ&A: TikTok retail director Paul Mears on leveraging AI and preparing brands for peak
While we might only be halfway through the year and the country is experiencing a heatwave, retailers are sorting out plans for peak trading.
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AnalysisPartnership update: B&Q, John Lewis, and Tesco join retail media pilot, M&S invests in staff safety, and more
Welcome to the Solutions Spotlight partnership update: Retail Weekâs round-up of the latest innovative technology and supply chain tie-ups in retail.
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Newsletter
Tech & Digital Briefing: Social media to be banned for youths; AI investment continues to ramp
One of the most controversial debates among parents, teachers, teenagers, retailers, and pretty much everyone in the UK at the moment is the potential social media ban for those under 16. It follows the same ban in Australia, which was implemented in December 2025, but research from the Molly Rose ...
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Newsletter
Tech & Digital briefing: Amazon hones in on upskilling; Currys names new leader
Iâve visited many Amazon fulfilment centres around the world: Milan, Dortmund, Seattle, Nashville, and now⌠Dartford, UK. While not as glam as the aforementioned, it had a lot to offer. A key focus was on upskilling its workforce and getting more young people into training. UK country manager John Boumphreyâs ...
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AnalysisPartnership update: Asos taps into ChatGPT, Ikea fights crime with new collaboration, and more
Welcome to the Solutions Spotlight partnership update: Retail Weekâs round-up of the latest innovative technology and supply chain tie-ups in retail
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AnalysisExplainer: What do Googleâs new products mean for the future of ecommerce?
There was a lot to unpack during Googleâs I/O 2026 event and Google Marketing Live as it unveiled countless new products and innovations.
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Chart of the WeekChart of the Week: Mapping the four futures of AI in retail
A new report by EY outlines the four ways that the AI revolution could go and how retail could be affected
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NewsletterIntelligence Briefing: AI Investment Tracker; Hackett and Bodenâs speedy delivery
Introducing the Retail Week AI Investment Tracker. Weâve been reporting in depth about how UK retailers (and some big names abroad, too) are experimenting with AI for the past two years. It made a lot of sense to put all of those announcements in place, so you could see what ...
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Chart of the WeekCharts of the Week: Tracking AI investment by retailers
We have just launched the Retail Week AI Investment tracker, a recap of all the stories Retail Week has published on retailersâ AI initiatives over the past few years
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AnalysisPartnership update: Waitrose leverages AI for delivery, Sephora launches app on ChatGPT, and more
Welcome to the Solutions Spotlight partnership update: Retail Weekâs round-up of the latest innovative technology and supply chain tie-ups in retail
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Newsletter
Tech & Digital Briefing: Changes at the top; Asos aims to impress with new app features
I canât start this weekâs briefing without addressing the leadership changes occurring in retail of late. There have been changes at the top for N Brown and Holland & Barrett, but perhaps most shockingly, the two updates to the City were that Co-op boss Shirine Khoury-Haq is leaving the business ...
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NewsletterIntelligence Briefing: Countdown to âAwful Aprilâ, inflation and Next results
We are just a few days away from the new financial year, which means bill rises aplenty (and a wage bump if you are lucky). My commiserations, in particular, to those in Aberdeenshire who are facing a 10% rise in council tax for the second year in a row. Last ...
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NewsGoogle hopeful for uptick in virtual try-on users as it promises more investment
Google is expecting more users to test out its virtual try-on tool in the coming weeks, as it teases more innovation and features in the future.
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NewsSephora pilots US app in ChatGPT
Sephora is piloting its app in ChatGPT for US customers in a bid to bring a new AI-enhanced shopping experience.
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NewsChatGPT rolls back instant checkout and launches visual shopping upgrades
OpenAi has rolled out a major upgrade to the shopping experience in ChatGPT, including a more visual way for users to find and compare products.
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Newsletter
Tech & Digital Briefing: Launch of online shopping platform Joybuy; the winners at the Retail Week Awards
We are jam-packed with content this week, so I will try to put the âbriefâ in briefing. First off, an exciting launch from JD.comâs online shopping venture Joybuy, which launched in the UK and Europe last week. The excitement from managing director Matthew Nobbs was evident when speaking to him, ...
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NewsletterIntelligence Briefing: Do people want to checkout in AI?; AF beer now a staple
Earlier this month, we had the surprising news that OpenAI was going to scale back its support for an integrated checkout within ChatGPT. First reported by The Information, the decision marks a sharp reversal on the tech firmâs initial retail plans announced in September last year. The Information report said ...
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Chart of the WeekCharts of the Week: OpenAI drops Instant Checkout, what does that mean?
Surprising news on AI-shopping emerged earlier this month when it was reported that OpenAI was scaling back support for shopping within ChatGPT.