All Online retail & ecommerce articles – Page 98
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AnalysisAnalysis: Seven consumer trends for 2021 that retailers need to know
The coronavirus crisis has had a profound effect on every area of retail and consumer behaviour, turbo-charging some trends and creating some completely new behaviours. Looking ahead to 2021, Retail Week considers some of the trends that may emerge.
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AnalysisStrategic report: Seven steps to ecommerce profitability and longevity
Making sure your ecommerce model is both profitable and future-proofed couldn’t be more important in the strange new normal we find ourselves operating in. Find out how by downloading Retail Week’s latest report.
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Opinion‘This rapid change is not destroying retail but reshaping it’
At a time of mass redundancies on the high street it is only right to be sanguine about the prospects for the job market in 2021.
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AnalysisTech 100 trends: Marketplaces, delivery innovation and pandemic power players
Following the publication of the annual Tech 100 index, Retail Week explores key trends shared by the global leaders transforming digital commerce.
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AnalysisThree trends on how, what and where consumers will shop this Christmas
Christmas trading is different this year and there are some big new trends in how, what and where shoppers are purchasing their festive gifts.
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Retail VoiceAgile fulfilment in retail: how Fenwick moved quickly to navigate the crisis
The Covid-19 pandemic presented huge challenges for retailers. With issues around reopening, enforcing social distancing and fluctuating lockdown rules, the industry has definitely had a tough time over the last nine months.
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OpinionPeter Williams: ‘The job losses are awful, but fashion needs a cull’
I joined the retail industry rather a long time ago – in 1987 to be precise, at Freemans, the traditional mailorder business that produced a 1,000-page catalogue twice a year.
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Retail VoiceAlways do what you’ve always done? Expect to see what you’ve always seen from your marketing
As the end of 2020 approaches, I can’t help but wonder how the Queen will sum it up in her holiday season speech. ‘Anno Peculiare’ anyone? (1).
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AnalysisHow can retailers mitigate the £5bn returns headache?
RWRC’s Supply Chain 2021 report looks at how the coronavirus crisis has exacerbated returns rates and why it is imperative retailers act now to protect their bottom line
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Retail VoiceUnderstanding online customer behaviour is the key to a successful 2021
This year is nearly at an end and, while retailers are hoping for the best during peak, the attention of many is now shifting to what 2021 might hold.
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NewsStudio Retail prepares for sale as profits boom
Online value retailer Studio has announced plans to explore its sale options as profits and sales soared during the coronavirus pandemic.
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NewsJoules trading ‘ahead of expectations’ despite overall sales decline
Joules has recorded a strong uplift in ecommerce sales in its first half despite lost in-store sales throughout the lockdown periods.
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OpinionRoger Wade: ‘We need to level the playing field between online and high street’
Last week brought the end of shopping restrictions as retail returned across the UK. Sadly, the second lockdown did more damage than we ever expected as high street retailers suffered a double blow of not only the pandemic, but online competition.
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Retail VoiceHow to gain a sharper edge in ecommerce
Even before the pandemic, the efficiency, speed and increased sales that ecommerce and back-end technology could bring were top priorities for retailers.
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AnalysisHow retail changed my life: Tesco’s Rimal Patel – no longer a fish out of water
The life of Tesco’s online director Rimal Patel and his extended family has been shaped beyond recognition by the retail industry over the past five decades.
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Retail VoiceFive ways contactless click and collect will drive customers back to stores
In what have been challenging times for most retailers, contactless click and collect offers them a safe way to entice customers back into shops.
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NewsThe Hut Group raises sales forecast for second time since float
The Hut Group has bumped up its sales forecast for the second time since it floated in September, citing strong Black Friday and Cyber Monday sales.
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Opinion‘Essential retailers may have shot sector in foot with rates relief repayments’
In the space of a few days, a wave of essential retailers has voluntarily returned the best part of £2bn in business rates relief to the government. In doing so they have won the public relations battle, but have they lost the long-term rates reform war?
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Retail VoiceIndustry execs reveal what the new customer journey must look like
Critizr recently interviewed 114 retail managers and senior leaders to understand how they have changed their customer journeys amid the pandemic. UK marketing lead Hazel Morton shares the top-line findings
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AnalysisData: Waitrose tracks online grocery first-timers and changing tastes
Waitrose & Partners’ latest Food and Drink Report highlights that, in a year dominated by the pandemic and national lockdowns, customers moved online more than ever before and became oddly fixated on fermentation.