All Online retail & ecommerce articles – Page 97
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Retail VoiceWhat 10,000 European shoppers want from ecommerce in 2021
A new survey reveals many customers will continue to do the majority of their shopping online, even when lockdown comes to an end. Retailers must be ready to adapt to this shift in consumer behaviour, says Arthur Lam, UPS director of marketing for UK, Ireland and the Nordics.
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GalleryIn pictures: The Very Group unveils refurbished HQ ready for hybrid working
The Very Group’s headquarters have been refurbished to “create the optimum team working space” for the group’s 2,100-strong head-office workforce when they return later this year.
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AnalysisReview: Ted Baker’s shopping livestream – hit or miss?
Ted Baker unveiled a livestream shopping experience last week with the aim of bridging the gap between physical and digital. But can it emulate the livestream success seen in China? Retail Week reviews what worked and what didn’t.
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NewsJD.com profits soar as retail business booms during lockdowns
JD.com has posted a jump in full-year sales and profits as its retail division benefited from a spike in online shopping during the coronavirus crisis.
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AnalysisWatch: John Lewis, Dixons Carphone and Watches of Switzerland’s virtual shopping reviewed
Virtual shopping has become increasingly common over the past year as retailers try to bring staff expertise and service to the online shopper. How do the services offered by some of retail’s biggest chains compare? And do they match up to the in-store experience? Grace Bowden reports.
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AnalysisIs John Lewis at risk of becoming a ‘middle-class Argos’?
John Lewis Partnership’s first full-year loss in its history revealed the scale of disruption affecting the retailer, particularly its eponymous department store division.
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NewsMarks & Spencer reveals line-up for ‘Brands at M&S’ online fashion push
Marks & Spencer has unveiled an array of third-party fashion brands that will be sold through its website to accelerate online appeal.
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NewsMarks & Spencer to downsize Marble Arch flagship with office redevelopment
Marks & Spencer aims to cut back retail space at its flagship Marble Arch store on Oxford Street in a redevelopment creating offices on upper floors.
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Analysis‘Google is god’: Why retailers must maximise online search in 2021
Retail Week’s inaugural Ecommerce 2021 report surveyed 1,000 UK shoppers to find out how they start their online shopping journeys and where SEO fits in, their key drivers to spend and which retailers offer the best online UX.
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Retail VoiceThree ways to transform customer experience and drive retail
With elevated levels of online sales here to stay, retailers must adapt to maintain their competitive edge, says David Morton, sales and solutions director at Arvato CRM Solutions UK.
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NewsMarks & Spencer launches online in almost 50 new international markets
Marks & Spencer has launched 46 websites in new overseas markets, bringing the number of international countries in which it operates as a pureplay to just over 100.
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NewsDeliveroo announces intention to float
Food delivery app Deliveroo has confirmed its intention to float on the London Stock Exchange after weeks of speculation.
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AnalysisThe Big Question: Will raising rates on warehouses really save the high street?
After chancellor Rishi Sunak delayed the findings of the Treasury’s business rates review until the autumn, we ask experts whether the proposal from Dixons Carphone boss Alex Baldock and Next chief executive Lord Wolfson to increase rates paid by warehouses is the way to revamp the system
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NewsHotel Chocolat’s digital offer in strong position ahead of crucial Easter trading
Hotel Chocolat boss Angus Thirlwell says the retailer’s digital push during the pandemic has left it in a much stronger position heading into the crucial Easter trading period than last year.
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AnalysisAnalysis: What’s the best alternative to the broken business rates system?
Everyone seems to agree the UK’s outdated business rates are broken and its many detractors claim the system is crippling hopes of retail recovery post-lockdown. Yet there is less unanimity about finding a fairer alternative, as Mark Faithfull discovers.
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NewsVirgin Wines makes stock market debut after successful float
Virgin Wines will begin trading on the London Stock Exchange’s junior AIM market at 8am today following a £110m valuation.
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NewsMatchesfashion chief executive Ajay Kavan exits
Matchesfashion boss and former Amazon executive Ajay Kavan has exited the business with immediate effect after a year in the role.
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OpinionEbay UK boss Murray Lambell: ‘Online and offline – it isn’t a binary game of winner takes all’
Over the past year, many have tried to pit ecommerce against physical stores. And with the regrettable loss of some big brands from our high streets it’s an easy assumption to make.
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NewsIn The Style announces intention to float on AIM
Fashion etailer In The Style is set to float on the AIM market of the London Stock Exchange.
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VideoFace time: Why eBay is ‘putting purpose front and centre’ post-Covid
eBay UK’s head of social impact, Chris Gale, tells Retail Week about the launch of the etail giant’s new ‘eBay for Change’ programme, the consumer appetite to support social enterprises and the importance of “putting purpose front and centre” following the pandemic.