All Online retail & ecommerce articles – Page 135
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OpinionOpinion: Christmas trading statements? Take them with a pinch of salt
In the mid-1980s, the UK retail landscape was very different. Aldi had yet to open here. Having conquered much of continental Europe, Ikea was just starting to eye Britain.
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AnalysisAnalysis: How can retailers stem the returns avalanche?
As the glow of the golden quarter begins to dim, retailers face a surge of returns. What can they do to keep the spiralling cost of processing returns down?
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OpinionOpinion: The 2010s, the decade when retailers started to listen
The last decade saw many famous retailers go out of business. Names that we grew up with are no longer with us.
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NewsRetail park to be converted to warehouses for ecommerce
A north London retail park has been acquired by the world’s largest warehouse company in a landmark deal that will see it converted into space for fulfilling online deliveries.
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NewsCarrefour completes acquisition of lunch delivery service Dejbox
French supermarket giant Carrefour has completed the acquisition of a start-up that delivers lunches to office workers in a bid to expand its grocery ecommerce offering.
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NewsWaterstones posts flat Christmas after ‘nerve-wracking’ peak period
Waterstones registered flat – although better than expected – Christmas sales, chief executive James Daunt has told Retail Week.
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AnalysisWhat will be big in 2020? The trends Tesco, Boots, M&S and Asos bosses are backing
Trends such as sustainability and speedy delivery show how quickly shoppers can change their buying habits. We ask the bosses of Britain’s biggest retailers what trends they believe will shake up 2020
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NewsRetailers report subdued Christmas spend as footfall plummets
Retailers registered tough trading during December as footfall declined throughout the crucial post-Christmas period.
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NewsOnline returns set to spike on ‘Takeback Thursday’
Returns of online purchases are set to spike today as shoppers seek refunds or exchanges on unwanted Christmas gifts.
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NewsReliance takes on Amazon and Flipkart with JioMart launch
Indian retail giant Reliance Industries has launched an ecommerce platform to challenge Amazon and Walmart-owned Flipkart in its homeland.
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OpinionOpinion: Look to Asia for how to build online sales
It might be assumed that the ceiling has been reached for online FMCG sales, but that assumption falls wide of the mark.
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NewsCo-op unveils online expansion and vegan products push
The Co-op is extending its online reach with the roll-out of same-day delivery services accompanied by the launch of a vegan range.
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AnalysisThe nine most jaw-dropping retail moments of 2019
The retail industry has experienced many twists and turns this year. Retail Week picks nine truly jaw-dropping moments from 2019.
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NewsRetail delivery by drone moves closer to reality
An official trial will begin early in the new year that could be a big step towards retail order delivery by drone.
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AnalysisSmashing it: Nine retailers that powered ahead in 2019
Torrid trading conditions meant retail casualties made headlines throughout 2019. Sometimes it appeared that the entire retail industry was in the emergency ward, but that’s not so. Here we take a look at some of the successful retailers that smashed it out of the park this year.
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NewsSuning to open 10,000 stores in 2020 in £4.4bn expansion splurge
Chinese retail titan Suning has revealed plans to open 10,000 new stores and create 8,000 jobs next year as part of an ambitious RMB 40bn (£4.4bn) expansion strategy.
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Retail VoiceCustomer service is no time for acronyms, emojis or gifs
Zendesk’s Daniel Bailey explains why retailers need to adopt an omnichannel approach to customer service in order to keep customers loyal.
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InterviewInterview: The Entertainer confronts challenging Christmas in Toytown
Gary Grant, the retail industry’s Santa Claus, tells Retail Week that he is doing his best to have a merry Christmas despite enduring the most challenging year of the past decade.
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NewsOnline sales surge during record November
Online spending has surged during November bolstered by Black Friday promotions.
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NewsOcado set to become UK’s largest listed tech company
Ocado will become the “Microsoft of retail” following a decision by the Competition and Markets Authority (CMA) to de-designate the grocers as a retailer.