All Online retail & ecommerce articles – Page 130
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AnalysisThe nine most jaw-dropping retail moments of 2019
The retail industry has experienced many twists and turns this year. Retail Week picks nine truly jaw-dropping moments from 2019.
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NewsRetail delivery by drone moves closer to reality
An official trial will begin early in the new year that could be a big step towards retail order delivery by drone.
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AnalysisSmashing it: Nine retailers that powered ahead in 2019
Torrid trading conditions meant retail casualties made headlines throughout 2019. Sometimes it appeared that the entire retail industry was in the emergency ward, but that’s not so. Here we take a look at some of the successful retailers that smashed it out of the park this year.
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NewsSuning to open 10,000 stores in 2020 in £4.4bn expansion splurge
Chinese retail titan Suning has revealed plans to open 10,000 new stores and create 8,000 jobs next year as part of an ambitious RMB 40bn (£4.4bn) expansion strategy.
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Retail VoiceCustomer service is no time for acronyms, emojis or gifs
Zendesk’s Daniel Bailey explains why retailers need to adopt an omnichannel approach to customer service in order to keep customers loyal.
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InterviewInterview: The Entertainer confronts challenging Christmas in Toytown
Gary Grant, the retail industry’s Santa Claus, tells Retail Week that he is doing his best to have a merry Christmas despite enduring the most challenging year of the past decade.
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NewsOnline sales surge during record November
Online spending has surged during November bolstered by Black Friday promotions.
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NewsOcado set to become UK’s largest listed tech company
Ocado will become the “Microsoft of retail” following a decision by the Competition and Markets Authority (CMA) to de-designate the grocers as a retailer.
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AnalysisFrom horsemeat to the Crystal Methodist: most memorable moments of the decade
Retail Week looks back at the most groundbreaking retail stories of the 2010s.
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Retail VoiceData: a brand’s most important toolkit
Valitor explains how retailers can stay ahead of the game by leveraging data to understand real customer personas.
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NewsThe Hut Group secures €1bn in fresh fundraising round
The Hut Group has won €1bn in new financing that will transform its balance sheet and super-charge its growth aspirations.
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NewsStudio profits hit by surge in PPI claims
Studio, the online retailer previously known as Findel, has posted a slump in profits following a surge in PPI claims.
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NewsData: Shoppers spent £2bn on Christmas gifts during Black Friday
The struggling UK retail sector may not get the Christmas sales boost it desires, as new research shows many customers did the majority of their festive shopping during the Black Friday sales.
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AnalysisAnalysis: Can Dixons Carphone get its spark back?
Dixons Carphone posted a 60% drop in adjusted pre-tax profit for the six months to October 26 as group sales fell 4% to £4.7bn. Figures like that often spark panic, but the City hasn’t turned off just yet.
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NewsAmazon-Deliveroo: CMA set to ratchet up probe into minority stake
Amazon’s cash injection into food delivery service Deliveroo has raised the hackles of the Competition and Markets Authority (CMA), which has warned of “serious competition concerns”.
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NewsAmazon boosts its UK market share
Amazon has increased its share in the UK e-commerce market according to new research.
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Retail VoiceUnderstanding the customer mindset online
Conversity’s Sarah Cameron explains how retailers need to combine personalisation with real-time data to appear more human online.
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Retail VoiceThree new rules to stay relevant
EY’s Silvia Rindone explains the new principles retailers need to be adhering to in order to get ahead in the changeable retail landscape.
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Retail VoiceChristmas trading will be tricky, but opportunities abound
With Christmas trading now under way, PwC’s Lisa Hooker details her predictions of this year’s consumer shopping trends.
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NewsDunelm profits to beat expectations amid margin gains
Dunelm has said it expects full-year profits to come in “higher than previous expectations” after a period of “strong sales growth”.