Coveo
Coveo combines unified search, analytics and machine learning to deliver relevant information and recommendations across every business interaction, to help make websites, ecommerce, contact centres and intranets more efficient.
Contact info
- Website:
- coveo.com
- Retail Voice
Getting personal is key to ecommerce success
Ecommerce businesses need to personalise the customer experience to boost conversion rates, says product manager at Coveo Andrea Polonioli.
- Retail Voice
Customer experience is key weapon for winning the loyalty war
Retailers must craft experiences to keep shoppers coming back in this new normal, says Coveo.
- Video
Watch: Pets at Home, SilkFred and BrandAlley CEOs on the new drivers of loyalty
Some of the sector’s leading chief executives have come together to debate the future of loyalty in the new world of retail.