All Multichannel articles – Page 100
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AnalysisAnalysis: Is click-and-collect success killing home delivery?
As shoppers come to demand more convenience in delivery, retailers are responding with the most innovative period in the sector’s history.
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AnalysisAnalysis: Fashion retail report explores how to take fashion forward
Fashion is set to be the retail success of 2014 but experts at Retail Week and Land Securities fashion report launch warn of remaining challenges.
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OpinionRetail surgery: Does mobile retail support or undermine the high street?
Consultancy Capgemini has reported that mobile sales had doubled in 2013 to £3bn.
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OpinionRetail surgery: How can technology ensure consumers see retailer’s stores as destinations?
In order to be seen as a destination, retailers first need to consider what they are a destination for.
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AnalysisWhat lessons can retailers learn from the 2014 World Cup?
What lessons can retailers learn from the 2014 World Cup?
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OpinionComment: Asda’s continual innovation drives the retailer forward
Asda has continued to thrive in a rapidly changing retail environment by using innovation to make customers’ lives easier.
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OpinionNick Bubb's verdict: Marks & Spencer – a journey backwards
At a time when every multichannel retailer is relying on online sales to boost their overall like-for-like performance, at M&S it is the other way around.
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AnalysisPeople: Why a bad AGM can mean bad news for staff
There are few more polarizing events in the calendar of a chief executive than the Annual General Meeting - and June’s job moves show staff often feel the consequences as well.
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OpinionComment: Why now is the best time to close your loss-making stores
News that Mamas and Papas may need go through some form of restructuring, primarily due to having too many stores, comes as no surprise.
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AnalysisFashion price tracker: Weekly womenswear data
Keep track of womenswear retailers’ average online price per item and percentage of products on markdown.
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GalleryStore gallery: How does Sainsbury's ensure consistent appeal?
Sainsbury’s has continually evolved store design without losing focus. Retail Week speaks to the grocer’s head of retail design.
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NewsAmazon's Doug Gurr appointed country manager of its Chinese business
Amazon UK vice president Doug Gurr has been promoted to country manager for the online giant’s Chinese business.
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NewsFive solutions to value retailers’ ecommerce challenge
Retailers are cashing in on the ecommerce boom but customer appetite for online retail creates a dilemma for value players.
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NewsSuperdrug returns to profit but sales slip amid fierce competition
Superdrug has returned to profit but experienced a sales slip due to reduced high street footfall and fierce competition.
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NewsFashion etailer Zalando is ready to weather the British summer
Fashion etailer Zalando has recruited a weatherman to keep its seasonal offerings weather appropriate in the changeable British climate.
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AnalysisAnalysis: The top seven examples of mobile technology
As Starbucks emerges as a mobile leader, a new book by Forrester analysts spotlights the best developments in mobile customer experience.
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OpinionRetail surgery: How should retailers approach merchandising in multichannel businesses?
We’re rethinking our merchandising processes as our business becomes increasingly multichannel. How should we approach this?
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OpinionComment: M&S’s reshuffle raises questions on succession
Marks & Spencer perhaps flagged the shape of things to come for retail more widely when it rejigged top management responsibilities this week.
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OpinionComment: John Lewis demonstrates that management basics remain essential
John Lewis’s 150th anniversary serves as a reminder of the importance of outstanding leadership, continuity and commitment to values at a time when the frequency of retail management changes is beginning to rival that of football managers.
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OpinionComment: Walgreens and Boots demonstrate importance of customer loyalty
Whether walking into a store anywhere across the globe or connecting online, it remains true that creating customer loyalty is at the heart of successful retail.