All Multichannel articles – Page 95
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AnalysisComment: Retailers need to stop behaving like retailers
As the world’s most successful brands are categorised into several retail categories, retailers must innovate their image to remain relevant.
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NewsInternational analysis: Ahold's invests in ranges and online to drive sales
Dutch retailer Ahold has revealed further sales declines in its latest bout of financial results, blaming the highly competitive supermarket channel.
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AnalysisAnalysis: Can retail's big-hitters sooth a troubled maternity market?
Maternity specialist retailers are facing turbulent times as online retailers and supermarkets are stealing their market share.
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OpinionBlog: Fashion retailers build store loyalty among online shoppers
The current digital retail revolution in fashion is every bit as transformational as the rise supermarkets were to food in the 1950s.
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OpinionRetail surgery: What metrics really matter for the ecommerce market?
Too many managers spend time trying to get the page load speed as low as possible, with little return for their efforts.
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OpinionRetail surgery: How can I improve the performance of customer-facing staff?
Variation in staff performance is a fact of life – at one end of the scale there are the less able, at the other the high flyers.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending August 20, 2014: The average online price per item and percentage of products on markdown from the top womenswear retailers.
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AnalysisAnalysis: How are Christmas supply chains evolving?
Planning for the Christmas period is well under way, and with more channels than ever the pressure on supply chains has never been greater.
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AnalysisAnalysis: Has retail technology moved from cost saver to profit maker?
As part of a wider report in conjunction with the Retail Week Technology & Ecommerce Summit, IT leaders discuss how technology has evolved.
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NewsBathrooms.com shows it has a suite tooth with recent partnership
Bathroom specialist etailer Bathrooms.com has teamed up with Choccywoccydoodah for their campaign poking fun at online searches for ‘bathroom sweets’.
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NewsBreakfast briefing: Retail news on Shop Direct, Harris + Hoole and inflation
Retail news round-up on August 20, 2014: Shop Direct to release transactional apps; British inflation down and Harris + Hoole close coffee shops.
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AnalysisIn the news: Tesco's new customer fulfilment director profiled
Tesco’s new customer fulfilment director Allan Lyall is charged with taking the grocer to the cutting edge of online customer service using tactics polished while at global online giant Amazon.
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NewsTesco launches click-and-collect locker pilot in two London stores
Tesco has kicked off a pilot of click-and-collect lockers at two of its stores in Greater London.
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NewsTesco hires former Amazon and Apple executive as customer fulfilment director
Tesco has hired former Amazon and Apple executive Allan Lyall as customer fulfilment director to bolster the multichannel team.
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NewsBreakfast briefing: Retail news on Toys R Us, Asda and John Lewis
Retail news round-up on August 15, 2014:Toys R Us profits fall for fourth consecutive year, Asda boss Andy Clarke predicts Christmas growth and John Lewis Partnership beats Bertha and capitalises on Bake Off return.
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AnalysisWebsite review: Nixon.com Vs Gant.co.uk
Christopher Lockwood, editorial and publishing director of Adjust Your Set compares the content and usability of Nixon.com and Gant.co.uk.
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InterviewQ&A: Craft Retail Group, managing director, Tony Sheridan
Tony Sheridan, managing director of Craft Retail Group speaks to Retail Week about the retailer launching in the US and his proudest achievement.
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AnalysisAnalysis: Dixons Carphone plugs in to the connected consumer
Electricals group Dixons and mobile specialist Carphone Warehouse have officially flicked the switch on their retail merger.
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CartoonBlower’s retail cartoon: Online retailing hits 20 years
Retail Week’s cartoonist Patrick Blower’s take on the retailers and etailers who have profited from online retail in the last 20 years.
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OpinionRetail surgery: How do I ensure my website can cope with unexpected traffic booms?
Over the last year retailers have been noticing the ‘George effect’, with certain childrenswear brands seeing items in high demand, driven by Prince George’s endorsement.