More online retail – Page 12
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Analysis
Deliveroo, Boots and L’Occitane lift lid on strategic priorities
Retail leaders reveal how partnerships, supply chain innovation and CX optimisation are helping them forge a path ahead.
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Analysis
Analysis: What Glossier’s struggles reveal about the beauty industry in 2022
DTC beauty brand Glossier recently revealed that it would be laying off 80 employees – a third of its workforce. This is not the first spell of difficulty the brand has gone through since its founding in 2014. Retail Week examines what Glossier’s challenges mean for the beauty industry.
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Opinion
‘Now is the time for Ocado to deliver on its promise after latest tech revolution’
Last week Ocado’s chief executive Tim Steiner unveiled a host of upgrades for the retailer’s Smart Platform. Nearly a decade after the grocer first styled itself as a tech platform, now is the time for Ocado to walk the walk, says Hugh Radojev.
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Analysis
Thinking outside the box: how retail subscription services are evolving post-pandemic
Retail subscription boxes across categories were one of the big winners in the first year of the pandemic, but many expected their popularity to fall away. Retail Week looks at how these services have adapted to changing customer behaviours
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Data
League table: The UK’s busiest retail websites – Christmas 2021
Amazon and eBay emerged as the most-visited retail websites in the UK during the crucial Christmas period.
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Opinion
‘Retailers achieved the incredible during Covid – imagine what we can do next’
If 2020 was a year of destruction, then 2021 was one of reconstruction and progress. But 2022 will put this to the test, warns BRC chief executive Helen Dickinson
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Analysis
Four emerging DTC players that should be on every retailer’s radar in 2022
Retail Week’s Tech 100 index recently celebrated the people shaping the new digital retail ecosystem. Among those featured were leaders making headway in DTC alongside those transforming sustainability, CX, automation, social commerce and more.
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Opinion
‘How green can retailers become and still turn a profit?’
Over the past few years there has been a noticeable shift in consumer behaviour with people becoming more conscious about what they buy and how they shop.
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Data
Data: Grocers deliver bumper Christmas sales despite Omicron fears
Grocers enjoyed a bumper festive season despite fears that surging coronavirus cases would dampen the Christmas season, with premium own-label sales breaking records.
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Analysis
What’s new for 2022? Tesco, Primark and Kingfisher bosses predict the year ahead
After almost two years of upheaval sparked by the coronavirus crisis, what comes next for retail? From climate change to customer service, purpose to personalisation, bosses of some of Britain’s biggest retailers predict the trends and themes that will dominate 2022.
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Opinion
‘This Christmas may not be normal but it will still be merry, thanks to retailers’ prowess’
Asked about the outlook for Christmas, retailers always like to reply: “It will be on December 25.”
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Data
Retail sales rise in November as Black Friday boosts trade
Retail sales advanced in November when Black Friday helped stoke shopper demand.
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Data
Data: Confidence edges down as consumer interest in major purchases declines
The rising cost of living and the Omicron variant have led to a decrease in consumer confidence during the festive season.
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Opinion
‘As Boohoo warns on profits, the disruptors are increasingly looking like the disrupted’
While online powerhouse Boohoo’s ethical credentials have prompted fierce criticism, its operational prowess and consumer appeal have rarely been in question.
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Opinion
‘The mismatch between valuations and anticipated performance has never looked so wide’
As we sit at the beginning of December, there are many conflicting industry drivers for retail, which when combined lead to significant ambiguity moving into 2022.
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Data
Data: Retailers learn pandemic lessons with faster and more reliable deliveries
New data on retailers’ shipping capabilities shows the sector has improved its delivery potential and stock availability despite fierce headwinds in the run-up to Christmas.
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Analysis
Analysis: The four ways Frasers has turbocharged growth during the pandemic
In its latest set of interim results, both Frasers’ profits and sales outshine those recorded in the pre-pandemic era. Retail Week examines how Frasers has prospered in a difficult trading period.
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Opinion
‘There is still room not only to survive but thrive in an Amazon-dominated world’
Ask any UK retail exec or investor what keeps them awake at night and sooner or later they will mention Amazon.
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Data
League table: The UK’s busiest retail websites – Black Friday 2021
The shape of Black Friday changed dramatically this year, as what has traditionally been a predominantly online event drove shoppers back into physical stores.