More on Me + Em – Page 423
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Opinion‘Store staff are now fulfilment experts, customer service agents and ecomm specialists’
Despite headlines touting the end of bricks-and-mortar retail in the era of ecommerce, earlier this year it was reported that Amazon - one of the world’s biggest retailers – plans to open a department store.
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Retail VoiceSecret shopper: How five of the UK’s most innovative loyalty schemes are winning customer spend
What makes a loyalty programme genuinely pioneering and rewarding for customers? Reporter Nick Hughes went undercover for Retail Week to reveal their secrets.
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NewsBlack Friday footfall drops on high streets for first time as card transactions soar
The latest Black Friday data shows that while footfall fell on high streets for the first time ever, overall card transactions exceeded pre-pandemic totals.
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NewsAsda sales slip as grocer charters cargo ship to ensure Christmas availability
Asda’s like-for-like sales in the third quarter slipped as the grocer outlined the measures it was taking to ensure good availability for customers heading into Christmas.
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NewsMcColl’s unveils plans to increase number of Morrisons Daily stores
McColl’s is to extend its partnership with Morrisons by rolling out the Morrisons Daily convenience fascia to a further 100 shops.
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NewsRetailers urge shoppers to wear face masks amid new government measures
Retailers have called on shoppers to “respect the rules” and wear face coverings in stores from Tuesday after the government introduced new measures to curb the spread of the Omicron coronavirus variant across the UK.
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AnalysisWho are retail’s next CEOs?
Retail Week speaks to a panel of industry experts to determine which executives will be in charge of the UK’s biggest retailers in the next five years.
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AnalysisRevealed: The 32 female leaders behind retail’s digital revolution
Retail Week’s Tech 100 is the who’s who of the world’s most influential digital leaders. This year’s list features more women than ever before shaking up ecommerce and pioneering innovative solutions.
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AnalysisBlack Friday bounce for bricks and mortar as online sales slow
Stores have emerged as the biggest beneficiary on Black Friday so far as online traffic and sales lag behind last year’s figures.
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NewsLidl GB boss Härtnagel to head up German business as deputy chief promoted
Lidl GB boss Christian Härtnagel is moving to run the discounter’s German business, meaning a promotion for deputy chief executive Ryan McDonnell.
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NewsShoppers facing biggest Christmas price rises in 30 years
Shoppers are facing the biggest price rises in 30 years this Christmas after fears of availability issues sent customers racing to shops in November.
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NewsBlack Friday spending expected to soar despite fewer deals
Shoppers are set to splurge this Black Friday, with experts predicting this could be the biggest shopping event in the UK yet despite a lack of deals.
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OpinionMove of the Week: New Asda chair Lord Rose on hunt for CEO
Lord Stuart Rose’s appointment this week as chair of Asda came as no great surprise.
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NewsM&S wins approval for Oxford Street store redevelopment
Marks & Spencer’s plans to rebuild its Oxford Street flagship have received the green light from Westminster City Council.
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AnalysisThe Disruptors: Five businesses transforming the face of beauty retail
The beauty sector has consistently been one of the most resilient in times of consumer uncertainty and as the world cautiously edges away from the worst of the health emergency, it finds itself shaped by a new set of consumer priorities.
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AnalysisThe rise of the cyber attack – how retail became a prime target for hackers
As the world of retail moved online during the pandemic, so too did the thieves. These cybercrooks are hunting for customer data – and lots of it. Retail Week examines the increased volume of cyberattacks against retailers and how companies can protect themselves
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Retail VoiceFive ways location data can ease the supply-chain crisis
Data is the key way retailers can minimise supply chain disruption, says Florence Broderick, chief marketing officer at Carto
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NewsJohn Lewis and Nike enter the metaverse with immersive online experiences
John Lewis has teamed up with ITV to create an immersive digital experience on multiplayer game Fortnite, while Nike has unveiled a virtual world called Nikeland on gaming platform Roblox.
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NewsLidl boss Christian Härtnagel: Supply chain issues making Christmas ‘much more work’
Lidl GB staff are working much harder than ever before to ensure good availability at Christmas due to the ongoing supply issues hammering UK retail, says boss Christian Härtnagel.
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NewsRevolution Beauty losses widen as it plans extensive US expansion
Beauty retailer Revolution Beauty reported widening losses as it unveiled plans to extend its reach in the US retail market.