More analysis – Page 408
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AnalysisColes: Can the Brits save Australia’s fallen star?
Australian grocer Coles is the greatest turnaround opportunity in global food retailing. And an all-star UK line-up is doing it. Jennifer Creevy learns how
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AnalysisSocial Trends: How Britain behaves
Modern Britain is changing, and if retailers are to survive the downturn understanding these evolving social trends could make all the difference.
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AnalysisSelfridges: The making of a British icon
Selfridges is celebrating its centenary this year. Charlotte Hardie explains what has made it one of the world’s most iconic stores and why Gordon Selfridge’s legacy will endure
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AnalysisGlobal online retail: The world at your fingertips
The online route is allowing many retailers to trade in foreign countries without incurring the expense of a physical launch. Joanna Perry assesses e-commerce prospects across the globe
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AnalysisFulfilment: Delivering the goods
Home delivery can make or break an online shopping experience, but for many retailers care stops at making a sale. Ben Cooper evaluates the technology at hand for efficient fulfilment
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AnalysisThe e-tail recruitment challenge
Online retail specialists are in short supply and huge demand, Ben Cooper discovers
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AnalysisWhat it’s like to work at Carphone Warehouse
Founded: in 1989 by Charles Dunstone, who set up the company from his attic. The first store opened in 1990Based: North Acton, LondonNumber of staff: 12,000 in the UK; 17,000 worldwideNumber of stores: 820 in the UK; more than 2,400 worldwideEmployee benefits: in addition to other benefits, staff are given ...
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AnalysisOcado ups ante as online food battle hots up
With soaring sales and a price campaign taking on Waitrose and Tesco, Ocado’s confidence is growing. Jennifer Creevy meets co-founder Jason Gissing
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AnalysisDavid Wild
Halfords hasn’t escaped the recession but former Tesco and Wal-Mart man David Wild says he’s confident of light at the end of the tunnel
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AnalysisLife after retail redundancy
Losing your job in this climate is a massive blow, but it needn’t be the end of the world. Five individuals from different retail backgrounds discuss their experiences
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AnalysisService charges: Lip service to retailers or a plan of action?
The 10-point plan to reduce service charges announced last week promised action on an issue that has long infuriated retailers. Ben Cooper investigates how it is going to work in practice
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AnalysisStore managers need a little managing too
In the fight to drive sales during a recession, store managers’ development can be overlooked. Charlotte Hardie explains why support is vital
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Analysis
Why hard times call for high spirits
In a downturn morale can take a hit, but confidence is vital for performance
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AnalysisWhat it’s like to work at… My-wardrobe.com
The inside opinion from founder Sarah CurranWhat is the My-wardrobe work ethos?“We have created a great culture where staff are passionate. We operate a roundtable approach and key decisions are taken as a team.”What makes the ideal My-wardrobe employee?“We surround ourselves with passionate, enthusiastic and energetic people to ensure we ...
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AnalysisWhat are you doing on Twitter?
The micro-blogging website is this year’s internet phenomenon, so can Twitter form part of a serious marketing and customer insight strategy for retailers? Joanna Perry investigates
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AnalysisEvery little helps the nation’s favourite
Knocking Tesco can seem like a national sport but it remains top of shoppers’ lists. Charlotte Hardie considers why the UK’s biggest grocer continues to be Britain’s favourite retail brand
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AnalysisTopshop: an English brand in New York
The delays have been overcome and the most eagerly awaited store of the year has arrived – Topshop has opened in Manhattan. Before the crowds descended, John Ryan walked the shop with Sir Philip Green
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AnalysisMan in the news: Sir Philip Green
Topshop’s star-studded New York store opening has taken the US by storm. Lisa Berwin assesses the tycoon’s first bite of the Big Apple