More analysis – Page 405
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AnalysisMark Newton-Jones applies his talents to Woolworths relaunch online
The Shop Direct Group chief has proved himself to be an enthusiastic moderniser, so can he work his magic with this week’s Woolworths relaunch online? By Lisa Berwin
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AnalysisHere today, gone tomorrow: temporary retailers on the increase
Temporary retailers are becoming increasingly common on the high street as landlords struggle to fill their units. Charlotte Hardie goes in search of these often enigmatic operators
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Analysis
A culture club to curb theft
No retailer can afford rising shrinkage at the moment, but tackling theft isn’t just a job for specialists – everyone from store staff to the chief executive can help. Joanna Perry explains how
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AnalysisNewcastle: Retailers’ move to Eldon Square extension leaves voids in existing centre
An ambitious project to extend Newcastle’s largest shopping centre is under way, but as Ben Cooper reports, while lettings are going well, the older part of the centre is set to struggle
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AnalysisUnder discussion: online fulfilment
When a group of retailers met to discuss the future of online fulfilment, all accepted there’s work to be done to improve delivery options. By Joanna Perry
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Analysis
A summer school for all seasons
The Oxford Summer School will prepare retail staff for any challenge they face, says Liz Morrell
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AnalysisWhat it’s like to work at…Tesco
The inside opinion from UK operations personnel director Hayley Tatum
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AnalysisStreets of shame
Some of the UK’s most celebrated streets are a shadow of their former selves. And while the recession is partly to blame, other factors are at work. Retail Week looks at why three of the UK’s most prestigious retail locations have taken a turn for the worse and if the ...
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AnalysisThrough the keyhole of retailers’ headquarters
A glitzy head office is all well and good, but does it add to outside impressions, staff morale or productivity? Charlotte Hardie inspects some of the most and least glamorous to find out
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AnalysisRetailers and suppliers: An exercise in trust
Now more than ever, retailers and suppliers need to work together and be transparent, but a lack of trust is costing them, says Charlotte Hardie
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AnalysisRetail Week Technology Awards: the winners
In its first year rebranded as the Retail Week Technology Awards, we are delighted to announce the winners, who between them have shown how technology can be used for maximum impact across all operational areas of a retail business.
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AnalysisNew Wal-Mart chief Mike Duke: ‘This is our time’
Changing consumer habits create opportunities, new Wal-Mart chief Mike Duke believes – but the retailer can’t afford to be complacent. George MacDonald reports from the US
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AnalysisSupplier discounts and terms under the spotlight
Bhs is just one of the retailers changing supplier terms. Here, we ask what kinds of discounts suppliers are being asked for and how supplier terms are changing.
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AnalysisRob Templeman: the man behind Debenhams' share placing
Debenhams’ share placing last week is the result of years of work by deal-making chief Templeman to tighten the ship. Amy Shields reports
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Analysis
Media is cheaper but ad spend remains essential
One benefit of the recession is that media is cheaper than ever. But, as Charlotte Hardie warns, retailers still need their ad spend to be effective
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AnalysisCarphone Warehouse gets serious about customer service
Behind every great store is great customer service. And, echoing US partner Best Buy, Carphone Warehouse is on a mission to become best at it by making life easier for store staff. Joanna Perry finds out how
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Analysis
Moulding future retail managers
Staff training is more vital than ever, a Skillsmart event last week concluded.
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AnalysisWhat it’s like to work at…Comet
The inside view from head of HR Julie HendeyWhat makes the ideal employee?“People who are team oriented, passionate about being the best and who ensure their customer, internal or external, is delighted with the service they receive.”What is the Comet ethos? “In every interaction between customers and colleagues we strive ...
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AnalysisCovent Garden's landlord has plans for rejuvenation
Covent Garden’s retail offer has lost its way as it became known more as a tourist trap than a retail destination. Now, its landlord intends to rejuvenate the market. Ben Cooper reports
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Analysis
Between a rock and a hard place
As more retailers squeeze suppliers to offset rising costs and margin erosion, their relationship is suffering. Amy Shields asks what needs to give.