All articles by John Ryan – Page 108
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News
Moss Bros unveils Cardiff flagship
Formalwear retailer Moss Bros last week opened its largest store to date, a two-floor 7,000 sq ft (650 sq m) unit in Cardiff. The shop, in the city’s central Hayes district, has been put together by design consultancy Inca and an in-house team and is “cleaner and more streamlined”, according ...
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Opinion
Less haste, more service
Consider some of the phrases that pass for customer service in the UK. “Thank you” is just basic good manners, but the words are still held up as part of a customer-centric view of retailing. “Have a nice day” is an American import – and one that sits uncomfortably with ...
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News
Out of Pocket
Consumers are worse off than at any time in the past five years. John Ryan examines why - and what it means for retailers
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News
Judges agree on Retail Interiors Awards winners
Following two days of judging, under the chairmanship of Circus partner Dilys Maltby, categories for the seventh Retail Interiors Awards - and the stores to go in them - were decided early last week.
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News
Gap unveils trial of new concept in UK at Guildford store revamp
Fashion retailer Gap has just opened a revamped store at Guildford in Surrey.
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News
Strong upturn for shopfitting industry after tough year start
Strong upturn for shopfitting industry after tough year start