All articles by Hermes Supply Chain Blog
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OpinionWill Amazon’s Prime Day be a delivery disaster?
Prime Day is now under way. Amazon’s self-created shopping holiday is in its third year and it’s expected to be bigger than ever.
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OpinionAmazon helps entrepreneurs to build delivery start-ups
Amazon is offering support to would-be entrepreneurs to help them develop delivery businesses that will fulfil the retailer’s growing parcel volumes.
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OpinionShould retailers offer free delivery from stores?
As shopping becomes more of a leisure activity, do consumers want to lug heavy bags around with them? Could free delivery from stores protect the role of the shop?
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OpinionIs Ocado the grocery industry's antidote to Amazon?
The value of retail fulfilment was laid bare last week when Ocado’s share price surged 80% after signing a distribution deal with US grocer Kroger.
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OpinionHow to nurture staff within your business
Jill Maples, HR director at Hermes, reveals how the company retains staff, giving them an incentive to develop their skills and take on exciting opportunities.
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OpinionHow Argos’ supply chain turned it from junk into jewel
This time 10 years ago, many retail watchers were ringing the death knell for Argos. How times have changed, writes Gemma Goldfingle.
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OpinionOpinion: Bridging the logistics skills gap
It is well documented that several UK industries face a skills shortage that could be exasperated as Brexit negotiations are finalised over the next 11 months.
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OpinionWhy are retailers overhauling their warehouses?
The retail warehouse is having to work harder and more efficiently than ever before – and retailers are overhauling their logistics operations to future-proof their businesses.
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OpinionMeet the next generation of tech pioneers
Richard Blown, head of innovation at Hermes, reveals how the company inspired the next generation of tech pioneers at its second annual Hackathon.
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OpinionHow AI is giving Morrisons a very British boost
Morrisons revealed stellar full-year results last month and said British produce had helped woo customers to its stores.
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OpinionOpinion: Investing in responsibility on the roads
Hermes UK head of client and network distribution looks at the importance of driver behaviour training to ensure safety and efficiency on the roads.
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OpinionWhat the weather forecast reveals about shopping habits
Hermes head of customer services and customer experience Catherine Lindsay explores how the weather affects UK retailers and their home delivery partners.
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OpinionThe KFC chicken crisis: What can retailers learn?
When KFC inked a new supply chain deal last October, new partner DHL vowed to “rewrite the rule book and set a new benchmark” in food delivery.
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OpinionDriving our digital future with delivery solutions
Hermes UK chief information officer looks at the innovative digital solutions set to tighten the supply chain and better connect with consumers.
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OpinionOpinion: It's time for last-mile delivery consolidation
Anyone who reads this blog regularly will know that I’m addicted to online shopping. I buy my clothes online; I buy my grocery online; and I buy the many things I don’t really need from Amazon online.
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OpinionHow big data will power the latest advancements at Hermes
Hermes UK chief executive reveals plans for a new website and app powered by big data that will enrich the customer experience.
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OpinionBlog: Can Deliveroo make same-day delivery open to all?
Asos boss Nick Beighton toasted the success of Asos Instant, the fashion etailer’s same-day delivery service, when he unveiled its cracking Christmas results this week
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OpinionBeating the January blues by engaging employees
Hermes HR director Jill Maples outlines key initiatives to boost staff motivation and performance amid the post-Christmas gloom.
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OpinionBlog: Why Amazon will eventually conquer grocery
Online might be in its infancy in grocery – the channel currently accounts for 7.5% of the UK grocery market – but it’s growing fast.
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OpinionFocusing on the customer experience in 2018
Hermes chief executive Martijn de Lange on how to keep up with the consumer in the year ahead.