All Department stores articles – Page 17
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AnalysisNish Kankiwala – John Lewis’ first chief executive faces huge challenges
The appointment of a chief executive at John Lewis Partnership – the first time such a role has existed in the legendary retailer’s history – was a bolt from the blue.
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NewsJohn Lewis Partnership appoints first-ever chief executive
John Lewis Partnership has appointed a chief executive for the first time in its history.
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GalleryStore gallery: John Lewis pilots ‘shopping by senses’ and localisation in new-look branch
John Lewis has unveiled an experimental new store format designed to provide customers with a sensory shopping experience and reflect the interests of the local community.
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NewsJohn Lewis chair Dame Sharon White: ‘I struggle to find men to work for me’
John Lewis chair Dame Sharon White has said she struggles to find men to work for her and she has been criticised for pushing to change the retailer’s culture around gender.
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NewsJohn Lewis’ Wicks departure comes amid ‘culture clash’
The sudden departure of Pippa Wicks from John Lewis last week has been blamed on a culture clash at the partnership.
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NewsJohn Lewis puts golf course on market to cut costs
The John Lewis Partnership has put a 200-acre golf course up for sale as part of a drive to cut costs.
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NewsExclusive: M&S ploughs £57m into biggest-ever store pay investment
M&S is investing £57m to increase pay for shopfloor staff – its biggest ever investment in store pay, Retail Week can reveal.
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NewsJohn Lewis boss Wicks makes surprise exit from retailer
John Lewis executive director Pippa Wicks is leaving the department store business.
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NewsJohn Lewis hires former Ikea developer to lead new homeware vision
John Lewis has appointed a former Ikea developer to lead on its new direction and vision for its home range.
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AnalysisStrategy spotlight: Five ways John Lewis can deliver on its Partnership Plan
As the John Lewis Partnership (John Lewis and Waitrose) approaches the midway point in its five-year Partnership Plan – an ambitious strategy launched in 2020 through which it is targeting £400m profit by year five – is it on track to achieve its goals? The Retail Week analyst team investigates how its department store arm can succeed in a challenging retail environment
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NewsFrasers Group launches buy now, pay later scheme on new app
Sports Direct owner Frasers Group has launched a new buy now, pay later scheme via its app, having upped its stake in fashion retailer N Brown.
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NewsJohn Lewis reveals top health and beauty trends for 2023
In a report that couples consumer behaviour and trends with expert opinion, John Lewis has predicted the 10 health and beauty trends set to take over 2023.
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OpinionStuart Machin: ‘Customers want great shops and our communities need them’
In the week in which M&S unveiled an investment of almost £500m in stores, chief executive Stuart Machin explains the benefits of a store rotation programme and how it supports the case for redevelopment of its Marble Arch flagship
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NewsFortnum & Mason toasts ‘successful’ Christmas after returning to profit
Fortnum & Mason has capped a year where it returned to profitability with strong sales performance over Christmas.
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NewsMarks & Spencer to open ‘bigger and better’ new stores creating 3,400 jobs
Marks & Spencer is to open 20 “bigger and better” new stores, creating 3,400 jobs
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DataRanking: Amazon, Tesco and Asda offer best customer experience, say shoppers
Amazon, Tesco and Asda have come out on top of an exclusive consumer poll asking which retailers offer the best customer experience, but Aldi isn’t far behind.
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NewsHarrods’ H Beauty launches ‘first-of-its-kind’ cosmetics recycling scheme
H Beauty is set to launch a pilot cosmetic recycling scheme for products deemed “unrecyclable”.
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NewsMarks & Spencer posts ‘strong Christmas growth’ as food and fashion sales climb
Marks & Spencer has reported that its food business “outperformed” over Christmas and it saw “outstanding” results in clothing and home.
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NewsExclusive: Marks & Spencer reshapes top digital team for next growth phase
Marks & Spencer co-chief executive Katie Bickerstaffe has “reset” her team to build on omnichannel momentum and create a more compelling customer ecosystem, Retail Week can reveal.
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NewsJohn Lewis extends delivery window for last-minute Christmas shopping
John Lewis has extended its Christmas delivery and click-and-collect windows to capture sales from last-minute shoppers.

















