All Culture and purpose articles – Page 7
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OpinionAlessandra Bellini: ‘Now more than ever, we must make healthy food accessible to all’
The cost-of-living crisis may be dominating headlines, but making products healthier and more sustainable is just as important, says Alessandra Bellini, chief customer officer at Tesco.
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Retail VoiceFour ways to enhance your payments experience
Increasing conversion rates is a constant ambition for ecommerce retailers, with dropouts in the checkout process a particularly challenging issue to resolve. Payoneer’s Lochan Sim sets out four tips to strengthen your payment experience as you expand and grow.
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AnalysisDeep dive: Room for one more – are co-CEOs the future of retail leadership?
When it comes to leadership, are two heads really better than one? Marks & Spencer seems to think so. Retail Week explores the trend for co-chief executives in retail.
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AnalysisFrom Bower Collective to Pasta Evangelists – how subscriptions are leading CX
Retail Week examines why subscription models are key to locking in loyalty and how these new businesses are driving exceptional experiences in our report 9 CX Disruptors.
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AnalysisData: More than half of retail supply chain leaders considered quitting in the past year
Retail Week’s latest report, Chain Reaction, features findings from interviews with retail supply chain and IT executives on their motivations, concerns and aspirations for the sector.
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AnalysisSustainability and savings: the six apps your customers will be downloading in 2022
As more transactions are carried out on mobile devices and consumers seek easier and better ways of living, shopping and saving, Retail Week explores the apps shoppers will be downloading in 2022.
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Opinion‘Recruitment crisis calls for new employee value proposition’
The changed world of work means in a tight labour market retailers need to engage or re-engage with their people before someone else does, believes retail search specialist Clarity’s managing partner Fran Minogue
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NewsMarks & Spencer launches spring/summer lines on rental platform Hirestreet
Marks & Spencer has introduced a range of new season womenswear on specialist platform Hirestreet in its latest tie-up with the rental platform.
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NewseBay launches £1m investment programme for small businesses
eBay has unveiled an investment programme and regional roadshow, designed to help small online businesses navigate rising inflation and the impact of the pandemic.
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NewsSainsbury’s becomes first major grocer to pay both real and London living wage
Sainsbury’s will increase pay for Sainsbury’s and Argos store employees in outer London, becoming the first major supermarket to pay the real living wage and London living wage to all its store workers.
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GalleryStore gallery: New Selfridges pop-up experiments with ‘future of retail’
Selfridges has unveiled what the sustainable store of the future could look like in its Supermarket pop-up.
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NewsTesco awards staff biggest pay rise in a decade
Tesco has revealed plans for significant investment in its workers, which will involve increasing hourly pay rates for store and warehouse staff by 5.8%.
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OpinionHelen Dickinson: ‘As war and cost of living dominate headlines, doing the right thing has never been more important’
Supporting colleagues through difficult times and protecting customers from the full shock of rising costs is vital to building and retaining loyalty, says BRC chief executive Helen Dickinson.
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Be InspiredRetail Week launches programme to drive greater diversity in legal roles
Retail Week’s General Counsel Summit 2022 sees the launch of the Future Leaders programme – in partnership with Be Inspired – to help support junior lawyers from underrepresented backgrounds to fulfil their career aspirations.
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AnalysisExplosive consumer poll: Is greenwashing working?
Retail Week’s Green is the New Black report has ignited debate on social media as to how much consumers know – and care – about sustainability. We take a closer look at its findings.