With over 360 stores across the UK, specialist pet supplies retailer Pets at Home is expanding with newer high street formats, and is focused on creating a seamless customer service offer.
2019-11-13T07:00:00+00:00By Grace Bowden
Despite the punishing retail climate, most retailers are still expected to grow. But is the right thing to do? Is it time for a reset of corporate expectations? Is it time for retailers to concentrate on getting better, not bigger?