Pets at Home drops guidance as market weakens

The petcare retailer expects underlying profit before tax in a range of £110-120m, down from previous guidance, after market growth came in at around 1% rather than the 2% initially forecast for FY26.

Pets at Home said it had experienced a “sequential improvement” in retail sales, despite a “subdued market backdrop”

Retail sales were down 3% for the 16 weeks to July 17 2025, as the retailer reported no growth in the pet retail market, like-for-like sales were also down 3%. Year-on-year revenue growth of 7.1% in the vet division left overall group sales growth at 0.4%. 

Pets at Home chief executive Lyssa McGowan said: “We are pleased to have seen momentum in our business build through Q1, against a subdued market backdrop and uncertain consumer environment. Progress has been made across all 4 of our strategic metrics in the quarter, including growing our subscription revenues by over 40%, growing Pets Club members, increasing average spend and continuing to grow our Vet talent as we continue building the world’s best pet care platform.”

“As ever it is our people, and their unrivalled expertise, that continue to drive our business. I would like to thank our colleagues and vet partners for their ongoing passion and dedication to creating a better world for pets and the people that love them.”