Gap, or The Gap Inc., is an American clothing and accesories retailer.

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ÏD Kids London

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First Look: New Mothercare rival ÏD Kids launches in UK


This week marks the UK debut of ÏD Kids and Retail Week had an exclusive first look at the store, next to ailing Mothercare in Southside shopping centre, London.

Loyalty chatbot


Analysis: Are chatbots the key to customer service?


As investment in artificial intelligence continues to gain momentum, will chatbots become central to retail customer service or a misstep reflective of an over-reliance on technology?

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