Gap

Gap, or The Gap Inc., is an American clothing and accesories retailer.

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Loyalty chatbot

Analysis: Are chatbots the key to customer service?

2018-05-02T05:00:00+01:00By

As investment in artificial intelligence continues to gain momentum, will chatbots become central to retail customer service or a misstep reflective of an over-reliance on technology?

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Gap’s UK losses widen as sales tumble

2017-11-06T12:17:00+00:00By

Gap’s UK losses have widened amid falling sales as the US-headquartered retailer grapples with a punishing fashion market.

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