Argos is a British catalogue retailer, established in November 1972 and is named after the Greek city. The company trades both through physical shops and online, with digital transformation as its key target. Argos was acquired by Sainsbury’s in September 2016 as part of the grocer's bid to strengthen its multichannel strategy. The store network is being reshaped, with a significant number of standalone shops being shuttered in favour of digital stores within Sainsbury's. The grocer is also expanding Argos' tie-up with eBay and now has more than 300 digital click-and-collect points across its supermarket estate. These form a key part of its 1,200-strong overall network, which also includes just over 600 standalone stores and approaching 300 shop-in-shops inside Sainsbury's supermarkets. Argos has a company culture that is open to trialling new ideas as it seeks to become a digital leader embracing sector-transforming “technology and changing customer shopping habits”.
Sainsbury’s has upgraded its profit outlook as it makes “good progress against the plan to put food back at its heart”.
UK consumers have revealed their most-loved brands and just a handful of retailers dominate when it comes to best stores, website, delivery service and value for money, according to Retail Week’s new free report The CX Factor.
If we cast our minds back 20 years or more, most brands had very few standalone sites, preferring to operate via wholesale or concessions in department stores.
Sainsbury’s has recorded a sharp drop in profits over the past year with its results ”heavily influenced by the pandemic”.
Grocery giant Sainsbury’s has issued a pay rise for all its frontline staff alongside a third one-off recognition payment for their work during the ongoing coronavirus crisis.
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