As shopping becomes more of a leisure activity, do consumers want to lug heavy bags around with them? Could free delivery from stores protect the role of the shop?
The value of retail fulfilment was laid bare last week when Ocado’s share price surged 80% after signing a distribution deal with US grocer Kroger.
Jill Maples, HR director at Hermes, reveals how the company retains staff, giving them an incentive to develop their skills and take on exciting opportunities.
This time 10 years ago, many retail watchers were ringing the death knell for Argos. How times have changed, writes Gemma Goldfingle.
It is well documented that several UK industries face a skills shortage that could be exasperated as Brexit negotiations are finalised over the next 11 months.