More on Morrisons
‘Under new management, customer complaints are music to the ears at Morrisons’
It was Microsoft tycoon Bill Gates who said “your most unhappy customers are your greatest source of learning” – now Morrisons seems to be taking the same view.
Exclusive: M&S drafts in ex-Morrisons director to top stores role
Marks & Spencer has appointed a former Morrisons retail operations boss to become its director of central store operations.