All World Retail Congress articles – Page 5
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Retailers should push suppliers for in-store investment
Retailers should be pressing their suppliers to help them deliver a better in-store experience for their customers, claimed WPP The Store chief executive David Roth at the World Retail Congress.
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Customer experience is lynchpin of multichannel success
Half of UK shoppers switch retailers when they move between buying channels, research by IBM showed.
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Make more of what you have, urge store designers
Revise, remix, reinvent and reuse. This was the advice given by a panel of store designers at the World Retail Congress in Barcelona in a session on Store Design During a Recession.
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Retailers should respond to shifting global sourcing patterns
Retailers should not adopt a “one size fits all” approach when deciding how and where to source globally, according to Christine Cross, who sits on the board of Next and runs her eponymous consultancy firm.
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Equity markets ‘open for business’
The equity markets are still open for business if retailers and investors are willing to collaborate, according to industry observers.
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Overseas retailers advised to focus on regional expansion in China
Overseas retailers wanting to enter the booming Chinese retail market should focus on regional expansion and not attempt a national launch, delegates were told at the World Retail Congress on Thursday.
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Supply chain collaboration can improve sustainability
Collaboration with your supply base can not only reduce costs but also help retailers become more sustainable, the World Retail Congress heard on Thursday afternoon.
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Consumer behaviour has undergone ‘climate change’
Former Procter & Gamble global marketing officer Jim Stengel said retailers face a “climate change” as shopper behaviour undergoes a fundamental and irreversible shift.
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Company culture key to staff retention
The creation of a company culture is essential to successful succession planning, the World Retail Congress was told.
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Retailers call for transparency with suppliers and credit insurers
Retailers have called for greater transparency in dealings with suppliers and credit insurers to ensure businesses remain secure during the downturn.
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Retail industry urged to react to changing shopper sentiment
Retailers need to work harder to persuade shoppers to start spending again in what is the most difficult time in the sector’s history. That was the message from famed former Bloomingdale’s president and chief exec Marvin Traub at the World Retail Congress today.
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Retailers must ‘think global, act local’ for international success
International retailers outlined the key to overseas expansion in developing markets and remained bullish about prospects during the recession.
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US retail needs structural changes
Structural change is still required in US retail before the sector can emerge from the downturn, the World Retail Congress heard on Wednesday afternoon.
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Forever21 eyes London store to kick-start international expansion
US fashion retailer Forever21 has revealed that it wants to open a store on London’s Oxford Street as the first step in a possible expansion into Europe.
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Harvey Nichols to widen appeal with young-fashion offer
Upscale department store group Harvey Nichols will launch a young-fashion offer early next year as part of chief executive Joseph Wan’s strategy to beat the downturn.
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Staff engagement key to winning over shoppers
Engaging with staff is essential if retailers are to succeed in meeting customers’ needs, according to key retailers speaking at the World Retail Congress.
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Invest in India but beware of problems, retailers warn
Those making investments in India should act soon, according to BS Nagesh, managing director of Indian department store chain Shopper’s Stop, who summed up the panel’s views on the next phase of development in Indian retail at the World Retail Congress.
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Economists optimistic end of recession is in sight
Leading economists forecast that the end of the recession is in sight, and will be led by a recovery in the US and China, followed by Europe.
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Consistency key to sustainable development
Trust, engagement, authenticity, communication and understanding customers are the key issues for retailers as they move towards greater sustainability, according to a panel at the World Retail Congress this morning.
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OpinionRetail IT: international ideas
UK retailers must not get complacent despite holding their own in the nominations for the awards to be held at this year’s World Retail Congress.