All World Retail Congress articles – Page 7
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News
Put the consumer at the heart of multichannel
Multichannel retailing should be about allowing customers to access your services in whatever form they find easiest, while continuing to act as one business, the World Retail Congress heard this afternoon.
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News
Retailers need to adapt to protracted slowdown
The global retail sector is in for a protracted slowdown and retailers need to adapt their strategies in response, speakers warned at the opening session of this year's World Retail Congress.