The inside view from retail recruitment manager Joanne Snelling

What makes your ideal employee?

Someone who is passionate about retail, the 3 brand and who will deliver outstanding service to our customers.

What sets apart working at 3 from your competitors?

We take time to understand our customers needs and we deliver on what we promise.

How do you strive to retain your staff?

Our commitment and investment in developing people is evident in the high percentage of internal promotions. We work hard to create an environment and culture that encourages employees to stay, and which rewards and develops talent.

How do you ensure your employees have a good work/life balance?

Our stores offer a variety of shift options, allowing our employees to fit their work around family or study commitments. We also have an award-wining flexible benefits package.

Founded 2003

Based Maidenhead, Berkshire

Number of staff In the UK about 3,000 - more than 1,900 of whom work in retail

Number of stores 306

Number of days’ leave 20 days and bank holidays. Staff can also buy or sell holiday days

Employee benefits A competitive basic salary and bonus scheme. On top of that, staff get a pension, life assurance, a 3 mobile and a broadband dongle

Work ethos Challenging the mobile market to make things better for customers