All Waitrose & Partners articles – Page 11
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NewsJohn Lewis and Waitrose launch ‘Zoom-free Fridays’ to combat video-call fatigue
Department store group John Lewis and grocery stablemate Waitrose are piloting ‘Zoom-free Fridays’ to ensure staff are not ground down by too many video meetings.
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NewsJohn Lewis poaches Tina Mitchell from Co-op as new Waitrose retail director
John Lewis has poached Tina Mitchell from the Co-op as its new retail director, to lead on offering customers a “world-class service” in Waitrose stores.
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NewsWatch: John Lewis puts price centre-stage for first time in Anyday campaign
John Lewis has unveiled a marketing campaign for its new Anyday brand, which for the first time puts product prices at the heart of the push.
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Retail Navigator AnalysisWaitrose (SWOT)
Waitrose announced plans to open new stores from 2024, the first stores in six years. This will see the retailer target “underserved areas” and expand its geographical reach.
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Retail Navigator AnalysisWaitrose (People)
Executive director James Bailey leads the Waitrose arm of the John Lewis Partnership.
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Retail Navigator Analysis
Waitrose (Overview)
Upmarket grocer Waitrose is part of the John Lewis Partnership (JLP), along with the eponymous department store business, and accounted for around 64% of group sales in the year to 28 January 2023 (FY2022).
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Retail Navigator AnalysisWaitrose (Financials)
Net sales at Waitrose rose 5.8% to £7,139m in the latest financial year despite volumes falling 1.5% on the previous year with average item prices rising 6.6% at the retailer due to soaring inflation. Trading sales (trading sales includes VAT, sale or return and other non-cash accounting adjustments) grew 4.8% to £7,661m.
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OpinionAngus Thirlwell: ‘Forget the caterpillars – retail needs collaboration, not conflict’
Three years ago, I was spitting chocolate feathers. Customers on social media began alerting me to a suspiciously similar range of chocolate slabs that had appeared in Waitrose.
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DataData: The grocery winners and losers from the Covid-19 pandemic
Now that most grocers have issued full-year results, Retail Week crunches the numbers on a year marked by the coronavirus pandemic that supercharged food retailing.
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NewsWaitrose and Hotel Chocolat strike new product partnership
Waitrose has struck a partnership with Hotel Chocolat to sell a selection of the retailer’s products in its supermarkets and online.
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NewsWaitrose to create 400 new jobs as it extends Deliveroo partnership
Waitrose is set to create 400 new jobs as it extends its home delivery partnership with Deliveroo to 110 new stores.
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AnalysisAnalysis: Will the supermarket shop-in-shop resonate now high streets have reopened?
One of the retail phenomena of the past year has been the rise and rise of the supermarket shop-in-shop.
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OpinionMove of the Week: Waitrose veteran upgrades to Fortnum & Mason CCO role
Where does a passionate foodie go after ending a 17-year career at upmarket grocer Waitrose? The answer in the case of Rupert Thomas is an even more upmarket grocer in the form of Fortnum & Mason.
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Opinion‘JLP and Morrisons’ green and community drives provide platform to rebuild’
One would be forgiven for thinking British business was on the brink of collapse amid some of the headlines this morning.
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AnalysisIs John Lewis at risk of becoming a ‘middle-class Argos’?
John Lewis Partnership’s first full-year loss in its history revealed the scale of disruption affecting the retailer, particularly its eponymous department store division.
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News
John Lewis plots ‘hundreds’ of shop-in-shops inside Waitrose stores
John Lewis plans to launch hundreds of shop-in-shops inside Waitrose stores and is also plotting a smaller “local” format as part of a radical overhaul of its portfolio.
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GalleryStore gallery: John Lewis’ store-in-store concept at Wallingford Waitrose
The John Lewis Partnership has opened a new store-in-store at its Wallingford Waitrose supermarket, offering more than 700 products.
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DataData: Grocery sales soar as record Christmas stretches into January
The festive cheer has rolled on into the new year for grocers, with data showing that customers’ record food and drink spending from December continued into January.
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News
John Lewis customer experience director Peter Cross exits
John Lewis Partnership’s customer experience director Peter Cross is to step down after almost eight years with the business.
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NewsJohn Lewis switches off click and collect at ‘critical point’ of Covid crisis
John Lewis will stop offering click and collect from its stores in a bid to reduce non-essential travel by customers.

















