All Technology articles – Page 60
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OpinionAsda customer chief: ‘Shoppers are ditching products at checkouts to stay within budget’
As the cost-of-living crisis begins to impact customers at the checkout, Asda chief customer officer Sam Dickson shines a light on the behaviours the grocer is seeing in its supermarkets and the measures it is taking to help families in need
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DataConsumer confidence stagnates at lowest ever levels
Consumer confidence remained low in July as shoppers feel the cost-of-living pinch
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AnalysisAnalysis: What happened to the retail lab? Walmart, Tesco and Farfetch on the evolution of innovation
Retail labs and accelerators were everywhere a few short years ago. What happened – and are retailers still innovating?
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Retail VoiceThree ways to deliver staff development
Jobseekers are shopping around for retailers that invest in employee development, says Attensi’s Madeleine Porter, but how can firms up their game in this department?
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Retail VoiceUnwrapping growth this festive season
The 2022 festive season is just around the corner and it’s expected to be like no other, says Meta’s Zehra Chatoo.
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Retail VoiceTips for approaching innovations using consumer data
Now more than ever, retailers are faced with a wide array of opportunities to use customer data to achieve their commercial objectives. RPC explains that by spotting and assessing key risks early, organisations will be better equipped to avoid breaches of data protection law that may lead to costly fines or claims, failed projects and reputational damage.
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Opinion‘Amazon needs more than a Tesco price match to win grocery market share’
With Amazon launching a Tesco Clubcard Price Match scheme, IGD’s Bryan Roberts examines whether it will be enough to help the online giant regain momentum.
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NewsDeliveroo slashes sales forecasts as ‘consumer headwinds’ hinder growth
Deliveroo has slashed its full-year sales forecast as “increased consumer headwinds” slam the brakes on growth.
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NewsAmazon to create 4,000 new UK jobs this year
Amazon has said it will create more than 4,000 new jobs this year, which will make it one of the UK’s top 10 largest private sector employers.
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GalleryStore gallery: Nike brings tech and tailoring to London with Rise store format
Nike’s first Rise store concept in EMEA has debuted in London and is aimed at connecting real-time shopper data with unique in-store experiences.
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NewsDr Martens sales rise driven by wholesale and retail recovery
Dr Martens has recorded strong sales in the first quarter as its business continued to recover in all areas post-pandemic.
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Retail VoiceHow to deliver a customer-focused omnichannel experience
Delivering a flawless customer experience wherever, however, and whenever people shop is integral today. Keysight Technologies’ Mike Wager looks at how retailers can excel at this
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Retail VoiceA new breed of buyer: reimagining customer experience
Many retailers have quickly and successfully navigated the challenges of the last two years to a place where they are now equipped with many of the right tools required to seamlessly serve their customers across whichever touchpoints or platforms they prefer. Manhattan Associates’ Alex MacPherson takes a look at how CX has evolved.
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NewsSosandar narrows losses as ‘normal trading conditions’ return
Sosandar has narrowed its full-year losses and hailed the return of “normal trading conditions” following the impact of the coronavirus pandemic.
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AnalysisData: 50 retail leaders reveal tech investment priorities to weather the cost-of-living crisis
Retailers are investing in cutting-edge customer experience technologies to drive demand and be front of mind for consumer spend.
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DataRetail sales fall below lockdown levels as cost-of-living crisis deepens
Retail sales slumped in June to levels not seen since the depths of the pandemic.
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AnalysisAnalysis: Five things you need to know about Halfords
Diversifying with the savvy of a start-up, motoring and cycling specialist Halfords is applying its expertise to needs-based revenue streams, positioning itself to remain resilient as households feel the pinch.
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NewsAmazon faces CMA probe over treatment of third-party sellers
Amazon is being investigated by the UK’s competition watchdog over its treatment of third-party sellers that use its online marketplace.
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NewsCurrys posts rise in profit but warns of ‘uncertain’ outlook
Currys has posted an increase in full-year earnings but cautioned that “the outlook for consumer spending is uncertain” as the cost-of-living crisis mounts.
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Retail VoiceWhy the concept of ‘retail’ is ready for a refresh
The retail sector has been through a lot of upheaval over the last couple of years, however Elavon’s Michael Bosshammer explains why it is more than ready for a revival