![Rachel Eyre - Asda - Chief Customer and Digital Officer[99].jpg](https://d53bpfpeyyyn7.cloudfront.net/Pictures/274x183/7/9/0/3127790_racheleyreasdachiefcustomeranddigitalofficer99.jpg_263815_crop.jpeg)
All Technology articles – Page 103
-
AnalysisIn pictures: Six trendsetting checkout-free stores from around the globe
With Amazon planning to open checkout-free Go stores in the UK, Rebecca Crook, chief growth officer at digital product and experience agency Somo, puts the spotlight on the other pioneering cashierless shops from across the world.
-
Retail VoiceCustomer experience is key weapon for winning the loyalty war
Retailers must craft experiences to keep shoppers coming back in this new normal, says Coveo.
-
Retail VoiceRetail innovation starts with the supply chain
When a customer clicks the buy button, wheels are set in motion and it’s the first mile that will make or break the customer experience, according to Manhattan Associates.
-
AnalysisFour charts that show how shopper behaviour will change after the pandemic
Retail lockdown and the increased reliance on online retail has triggered a significant movement in how customers plan to shop in future.
-
NewsLidl launches Plus rewards and app in the UK
Discount supermarket Lidl has rolled out its Plus rewards and loyalty app in the UK today, a month after it first launched in Ireland.
-
NewsSt Albans stores trial contactless window shopping
St Albans in Hertfordshire has brought contactless technology into its shop windows to help boost the economy while keeping shoppers safe.
-
Retail VoiceSix themes that will power future stores
Retail stores have always been focused on delivering a great experience to their customers and building relationships that create long-lasting loyalty.
-
AnalysisMarketplace melee: Amazon vs eBay vs Shopify – who won in the pandemic?
Retail Week examines the three big marketplaces’ second-quarter results to understand who traded best over the tumultuous coronavirus lockdown period.
-
GalleryStore gallery: Inside Nike’s first European House of Innovation
Nike has unveiled its third House of Innovation store and the first in Europe, on Paris’ iconic Champs-Élysées. Retail Week spoke to Nike’s Cathy Sparks about the opening.
-
GalleryStore gallery: Burberry and Tencent unveil social media-powered concept store
Burberry and Chinese technology giant Tencent have collaborated on a new concept store in China, which has been dubbed a ‘social retail’ experience.
-
NewsShopify sales surge to topple rival eBay for first time
Shopify has registered a surge in second-quarter sales as revenues raked in through its websites surpassed those of rival eBay for the first time.
-
AnalysisThe Big Question: Will an online sales tax level retail’s playing field?
Chancellor Rishi Sunak is reportedly considering an online sales tax to raise £2bn a year. Industry experts offer their views on whether this mooted move could level the playing field between digital and high street businesses.
-
Retail VoiceThe case for an AI-enabled retail supply chain
The retail supply chain, as it exists today across many verticals, was built primarily for operational excellence and economic advantage, not agility.
-
Opinion‘The new channel split is one of mission: buying vs shopping’
Why has online retailing not grown more during the Covid crisis? And what does that tell us about its limitations?
-
NewsGousto to create 1,000 new jobs as sales surge in lockdown
Gousto will create 1,000 new jobs as part of ambitious plans to ramp up its expansion following a surge in sales.
-
NewsSainsbury’s trials virtual queuing system in tie-up with Ufirst
Sainsbury’s is testing a new virtual queuing system and accelerating the rollout of checkout-less shopping as it ramps up its response to the coronavirus pandemic.
-
VideoFace time: Brewdog exec David McDowall on D2C, drones and Dominic Cummings
Brewdog chief operating officer David McDowall discusses how the Scotland-based brewery threw its business plan “right out the window” during the coronavirus crisis, shifting focus to its direct-to-consumer proposition and “doing good” for communities and charities.
-
NewsYoox Net-a-Porter and Armani launch new partnership
Luxury fashion etailer Yoox Net-a-Porter has tied up with Armani on a new initiative to innovate the designer’s distribution network.
-
NewsEbay sells Gumtree to Norwegian rival Adevinta in $9bn deal
Ebay has sold its online classifieds business, which includes its Gumtree platform in the UK, in a $9bn (£7.1bn) deal as it ramps up focus on its core marketplace proposition.
-
NewsHuawei makes UK retail debut with launch of three stores
Huawei is ploughing £10m investment into the launch of three stores on UK high streets over the next year, creating 100 new jobs.