All Technology articles – Page 100
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Retail VoiceCustomer experience is key weapon for winning the loyalty war
Retailers must craft experiences to keep shoppers coming back in this new normal, says Coveo.
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Retail VoiceRetail innovation starts with the supply chain
When a customer clicks the buy button, wheels are set in motion and it’s the first mile that will make or break the customer experience, according to Manhattan Associates.
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AnalysisFour charts that show how shopper behaviour will change after the pandemic
Retail lockdown and the increased reliance on online retail has triggered a significant movement in how customers plan to shop in future.
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NewsLidl launches Plus rewards and app in the UK
Discount supermarket Lidl has rolled out its Plus rewards and loyalty app in the UK today, a month after it first launched in Ireland.
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NewsSt Albans stores trial contactless window shopping
St Albans in Hertfordshire has brought contactless technology into its shop windows to help boost the economy while keeping shoppers safe.
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Retail VoiceSix themes that will power future stores
Retail stores have always been focused on delivering a great experience to their customers and building relationships that create long-lasting loyalty.
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AnalysisMarketplace melee: Amazon vs eBay vs Shopify – who won in the pandemic?
Retail Week examines the three big marketplaces’ second-quarter results to understand who traded best over the tumultuous coronavirus lockdown period.
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GalleryStore gallery: Inside Nike’s first European House of Innovation
Nike has unveiled its third House of Innovation store and the first in Europe, on Paris’ iconic Champs-Élysées. Retail Week spoke to Nike’s Cathy Sparks about the opening.
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GalleryStore gallery: Burberry and Tencent unveil social media-powered concept store
Burberry and Chinese technology giant Tencent have collaborated on a new concept store in China, which has been dubbed a ‘social retail’ experience.
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NewsShopify sales surge to topple rival eBay for first time
Shopify has registered a surge in second-quarter sales as revenues raked in through its websites surpassed those of rival eBay for the first time.
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AnalysisThe Big Question: Will an online sales tax level retail’s playing field?
Chancellor Rishi Sunak is reportedly considering an online sales tax to raise £2bn a year. Industry experts offer their views on whether this mooted move could level the playing field between digital and high street businesses.
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Retail VoiceThe case for an AI-enabled retail supply chain
The retail supply chain, as it exists today across many verticals, was built primarily for operational excellence and economic advantage, not agility.
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Opinion‘The new channel split is one of mission: buying vs shopping’
Why has online retailing not grown more during the Covid crisis? And what does that tell us about its limitations?
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NewsGousto to create 1,000 new jobs as sales surge in lockdown
Gousto will create 1,000 new jobs as part of ambitious plans to ramp up its expansion following a surge in sales.
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NewsSainsbury’s trials virtual queuing system in tie-up with Ufirst
Sainsbury’s is testing a new virtual queuing system and accelerating the rollout of checkout-less shopping as it ramps up its response to the coronavirus pandemic.
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VideoFace time: Brewdog exec David McDowall on D2C, drones and Dominic Cummings
Brewdog chief operating officer David McDowall discusses how the Scotland-based brewery threw its business plan “right out the window” during the coronavirus crisis, shifting focus to its direct-to-consumer proposition and “doing good” for communities and charities.
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NewsYoox Net-a-Porter and Armani launch new partnership
Luxury fashion etailer Yoox Net-a-Porter has tied up with Armani on a new initiative to innovate the designer’s distribution network.
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NewsEbay sells Gumtree to Norwegian rival Adevinta in $9bn deal
Ebay has sold its online classifieds business, which includes its Gumtree platform in the UK, in a $9bn (£7.1bn) deal as it ramps up focus on its core marketplace proposition.
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NewsHuawei makes UK retail debut with launch of three stores
Huawei is ploughing £10m investment into the launch of three stores on UK high streets over the next year, creating 100 new jobs.
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Retail VoiceThree key ways retailers must now transform
Transparent communications, rapid transformation and supply chain business practices are essential for businesses to thrive in retail’s new environment, a panel of leading retailers have revealed.