The news that the Fenwick store on Bond Street will be closing in 2024 marks yet another moment in the shrinking of the department store sector.
But the causes of these changes go beyond physical department stores. The way consumers buy fashion and beauty products continues to change and evolve.
When I began working in London – way back in the 1970s – department stores were the aggregators for fashion and beauty. A large physical space with multiple third-party brands and some own-label products offered customers choices that could not be found elsewhere.
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