Retail Voice – Page 17
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Retail Voice
Five ways online retailers can remain resilient against future disruption
As businesses count the cost of Covid-19 and prepare for the future, Citrix’s Rob Kenny highlights five key factors that will help online retailers to adapt and thrive.
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Retail Voice
Will it be bells or balls for the 2020 Christmas peak?
As the golden quarter approaches, we usually find that retail analysts start issuing predictions for the upcoming peak season. Unsurprisingly, these are slower coming through at the moment. Covid-19 has thrown out the rule book.
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Retail Voice
How to tackle the global tax challenge
Often overlooked, but utterly integral, tax compliance is more important than ever before as businesses become increasingly global, says Avalara’s Jake Estes.
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Retail Voice
Four things retailers want when it comes to collaboration
Collaboration between retailers and suppliers may have improved, but now is the time to really step up the game, says Precima.
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Retail Voice
Customer experience is key weapon for winning the loyalty war
Retailers must craft experiences to keep shoppers coming back in this new normal, says Coveo.
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Retail Voice
Retail innovation starts with the supply chain
When a customer clicks the buy button, wheels are set in motion and it’s the first mile that will make or break the customer experience, according to Manhattan Associates.
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Retail Voice
How masks will instil consumer confidence in retail once more
Popping a mask into your pocket when you leave the house has quickly become the norm and now face coverings are helping retail get back on its feet, says Richard Mears, founder and CEO of Breathe Happy
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Retail Voice
Six themes that will power future stores
Retail stores have always been focused on delivering a great experience to their customers and building relationships that create long-lasting loyalty.
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Retail Voice
The case for an AI-enabled retail supply chain
The retail supply chain, as it exists today across many verticals, was built primarily for operational excellence and economic advantage, not agility.
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Retail Voice
Data: How coronavirus has altered shoppers' mindsets
Shoppers will favour local stores as life gets back on track, despite more than half of Brits being worried that their finances will be severely affected, new YouGov stats reveal.
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Retail Voice
Three key ways retailers must now transform
Transparent communications, rapid transformation and supply chain business practices are essential for businesses to thrive in retail’s new environment, a panel of leading retailers have revealed.
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Retail Voice
The secrets of Gymshark’s customer-centred success
With businesses fighting hard to re-engage their customers in the wake of the coronavirus pandemic, Gymshark is one company that retailers could learn some lessons from, says Daniela Cicoria, senior customer success manager at Vision Critical.
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Retail Voice
Five key concerns when optimising multichannel stock
If the global pandemic has taught us anything it is that agility is key and those that can be flexible will come out on top in the survival of the fittest.
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Retail Voice
How the best businesses are innovating beyond Covid
Under 12 weeks of lockdown people of all ages have moved online – a behaviour unlikely to reverse back to pre-Covid levels – meaning our shopping patterns have been changed forever
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Retail Voice
The need for sustainable sustainability
The coronavirus pandemic may have dominated the world’s attention in recent months, but the sustainability agenda remains just as critical, says Microsoft’s Kris Shea.
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Retail Voice
Covid-19 has accelerated the ESG agenda – are you ready?
Amid the global Covid-19 pandemic, an important topic that has come sharply into focus is environmental, social and governance (ESG) considerations.
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Retail Voice
Retail solutions for a post-Covid-19 world
he retail industry comes to terms with a range of fundamental challenges that no one could have foreseen, retail expert Richard Hyman of Ergonomic Solutions shares his thoughts on what the lasting impact will be.
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Retail Voice
A third of staff want to work from home long term
The pandemic will permanently change employee expectations regarding remote working, says Citrix’s Rob Kenny, with working from home top of the list for many.
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Retail Voice
Why you must facilitate change to boost your business
Embracing a proven approach towards business transformation is the key to efficient, profitable and lasting change, says Retail Insight’s Xander Friedländer
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Retail Voice
Five ways to get ready for the recovery
Does it seem a little odd to be talking about investing and spending more money during what is arguably the largest ever crisis the retail industry has faced? Perhaps, but hear me out.