It barely needs repeating that retail is entering a ‘new normal’. Some changes, such as social distancing in shops, will hopefully be temporary, while others are set to become a permanent feature of the new business landscape.
One of these is remote working. Some estimates predict 50% of people will not return to offices – a seismic shift that will have huge implications for recruitment where virtual interviews have quickly become the norm during lockdown.
I recently completed my second assignment where the entire recruitment process was carried out remotely – and there will be many more to follow.
Much as remote team meetings have a different dynamic to those held face to face, so remote interviews require different disciplines and methods of preparation to ensure they are a success, both for the candidate and recruiter.
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