John Roberts: 'Why all AO staff – not just bosses – will share our success'

John Roberts AO 2020

At AO.com, we talk a lot about trying to do things that would make our mums proud. 

That means doing the right thing when it comes to decisions about how we run the business, how we look after our customers – and how we treat our people.

I’ve thought for a long time that the right thing to do is to find a way for every single AO employee to receive a meaningful reward, above and beyond the wages they earn, for the value they create.

We’ve been working on ideas for months and the Value Creation Plan we announced this week is a unique rewards scheme that I really am proud to tell my mum about. 

Subscription content

Please sign in now if you have a subscription or are already registered with us.

Retail Week

Register for free to continue reading

Retail-Week.com provides premium, in-depth intelligence that helps retailers judge risks, spot opportunities and identify what they need to do to win in the digital economy.

Register today for a taste of our high-quality intelligence and enjoy:

  • Two free article views per calendar month on Retail-Week.com
  • Detailed analysis of current trends and events 
  • Exclusive newsletters
  • In-depth reports, videos, interviews and much more

Discover Retail Week register now

Please note, if you have recently purchased a subscription, it may take a few moments before your account is updated.