All Payments articles
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AnalysisTech meltdowns: what can retailers learn from Sainsbury’s, Tesco and Greggs’ woes?
After Greggs became the fourth major business in the UK to face disruptions due to IT issues in less than a week, what can retailers do differently to avoid such issues in the future?
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NewsGreggs stores close after IT issue affects card payments
Greggs, Britain’s largest bakery chain, has been forced to close stores after IT issues crippled its card payments system.
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NewsExclusive: Boots rolls out Klarna payments on app and website
Health and beauty giant Boots has rolled out the use of Klarna payments from today, Retail Week can reveal.
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Retail VoiceDon’t let innovation and choice fall down the priority list
As consumers become ever more discerning, Worldpay’s Pinar Koygun takes a look at five ways retailers can deepen their engagement with customers
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AnalysisDisruptors: Seven smart tech companies streamlining retail
From AI headsets to cryptocurrency, Retail Week explores seven tech firms that are aiming to boost efficiency, sales and engagement across the industry
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AnalysisGen-AI cheat sheet for retailers: The tech trends to watch out for in 2024
Generative AI has exploded into the public consciousness in the past 12 months and impacted every sector of retail. But as AI adoption picks up pace, how can retailers prioritise where to invest to leverage the technology’s full capabilities? Retail Week explores three trends to watch out for in 2024.
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Retail VoiceHow to banish basket abandonment and drive loyalty
Billions more pounds a year could be spent by shoppers if online checkouts were simplified. Mastercard examines how retailers can streamline their services to ensure consumers don’t fall at the final hurdle
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Retail VoiceReflecting on the biggest ecommerce drivers of 2023
From delivering on delivery to winning websites, Elavon’s Michael Bosshammer takes a look at the key areas retailers should focus on for 2024
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NewsCash usage rises for first time in decade
Consumer use of cash grew for the first time in a decade, making up 19% of all transactions, up from 15% in 2021, according to the British Retail Consortium (BRC) Payments Survey 2023.
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Retail VoiceWhat you might not know about digital wallets
Digital wallets have become a staple in the payments landscape over the past few years. Michael Bosshammer, Elavon Europe head of corporate retail, looks at the essential need-to-knows.
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NewsMastercard unveils AI personal shopping assistant
Mastercard’s personalisation platform Dynamic Yield has announced the launch of an advanced generative AI shopping tool for consumers.
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AnalysisCustomer 2024: Three trends shaping the digital strategies of H&M, Nike, Ikea and more
As customer expectations continue to rise, retailers must make every online touchpoint count. Building on consumer research, we explore where retailers are already investing to stay ahead of the curve – and what trends will stick.
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AnalysisIs buy now, pay later worth the risk to retailers?
As fashion giant Asos recently introduced restrictions on its buy now, pay later services in a bid to improve profitability, Retail Week explores if retailers are moving away from or leaning into pay later credit services, and what this means ahead of the festive season.
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NewsExclusive: Shopify adds TrueLayer’s payments app to platform
Open banking payments network TrueLayer has launched its new payments app on Shopify.
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Retail VoiceBeyond the price tag: winning loyalty from younger shoppers
When it comes to boosting long-term loyalty among younger shoppers, it’s not all about promotions and pricing, as American Express’ Dan Edelman explains
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NewsKlarna launches new AI-powered in-app products
Buy Now Pay Later firm Klarna has introduced 13 new AI-powered products as part of its “spotlight fall” launch.
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AnalysisValue-driven shopping: How retailers from Iceland to Pets at Home are getting it right
As the cost of living rises, consumers are prioritising value. But what does ‘value’ really mean, and how can retailers strategically align with customer values whilst still boosting sustainable long-term growth? In this digital feature, Retail Week explores four ways retailers are getting it right
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NewsAsos restricts buy now, pay later services in latest profit push
Fashion giant Asos has introduced restrictions on its buy now, pay later services for shoppers as part of its latest bid to improve profitability, Retail Week has learned.
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NewsDigital wallet use to surpass card payments within 10 years
Digital wallet transactions are set to overtake card transactions and other payments in the UK within 10 years, according to new research by FreedomPay and Retail Economics.