This week Retail Week launches the largest overhaul of its services in the 25 years of its existence by pushing the button on an extended digital service.

This week Retail Week launches the largest overhaul of its services in the 25 years of its existence by pushing the button on an extended digital service.

Few industries have shared the scale of disruption from the creative forces wrought upon them by the digital revolution to the extent of retail and publishing.

As the internet began to come of age in the late 1990s, both were asked profound questions about their futures as early adopters began to hypothesise about the scope for change. Both industries breathed a sigh of relief as the dot.com bubble burst nearly 14 years ago and wrongly assumed the size of the threat to traditional businesses had been greatly exaggerated. And both sectors have, ever since, grappled with the consequences of that misjudgment as digital developments continue to break down the barriers of competition and rewrite the book on customer engagement.

The clear and present danger of misunderstanding that fundamental shift has been starkly illustrated by the high-profile names that have fallen by the way in both industries.

The key for those that have thrived has been to recognise the enormous opportunities that have been unlocked and make sense of the new landscape. In doing so, it has been imperative to understand what is relevant for customers, both in terms of what you deliver to them, but also how.

Retail Week’s own journey has been to respond to our customers’ evolving needs. Our goals remain the same, to arm retail businesses with the information they need to grow, and to excite and champion the industry.

With the brand now at the centre of a multichannel strategy that includes magazines, a desktop site, mobile, live events and, from this week, a tablet app, we believe we can continue to deliver on that promise.

Retail Week unveils its new iPad app