All Online retail & ecommerce articles – Page 80
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AnalysisFour emerging DTC players that should be on every retailer’s radar in 2022
Retail Week’s Tech 100 index recently celebrated the people shaping the new digital retail ecosystem. Among those featured were leaders making headway in DTC alongside those transforming sustainability, CX, automation, social commerce and more.
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Opinion‘How green can retailers become and still turn a profit?’
Over the past few years there has been a noticeable shift in consumer behaviour with people becoming more conscious about what they buy and how they shop.
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NewsGrocers explore options as Omicron surge sees staff absences double
Grocers are extending temporary staff contracts and prioritising food and online deliveries over other areas of their business as the Omicron coronavirus surge doubles staff absences.
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DataData: Grocers deliver bumper Christmas sales despite Omicron fears
Grocers enjoyed a bumper festive season despite fears that surging coronavirus cases would dampen the Christmas season, with premium own-label sales breaking records.
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NewsTycoon Paphitis urges rates reform as strong Christmas follows annual loss
Theo Paphitis has called on the government to “grasp the business rates nettle” as he gave an update on Christmas trading and Ryman posted its first annual loss in more than two decades of his ownership.
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NewsOnline shopping drives 2021 consumer spending above pre-pandemic levels
A surge in online shopping, pet ownership and streaming subscriptions saw consumer spending in 2021 surpass 2019 levels.
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AnalysisWhat’s new for 2022? Tesco, Primark and Kingfisher bosses predict the year ahead
After almost two years of upheaval sparked by the coronavirus crisis, what comes next for retail? From climate change to customer service, purpose to personalisation, bosses of some of Britain’s biggest retailers predict the trends and themes that will dominate 2022.
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NewsWaitrose teams up with Mindful Chef for recipe box pilot
Waitrose has launched a co-branded recipe box partnership with Mindful Chef in what it said was a UK supermarket first.
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NewsShoppers seek bargains as Asos anticipates high Boxing Day demand
Sixteen million shoppers across the UK are expected to hit the Boxing Day sales this year, with consumers predicted to spend an average of £136 per person on the day.
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Opinion‘This Christmas may not be normal but it will still be merry, thanks to retailers’ prowess’
Asked about the outlook for Christmas, retailers always like to reply: “It will be on December 25.”
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NewsMarks & Spencer hires digital product chief to boost omnichannel strengths
Marks & Spencer has appointed its first chief digital product officer as it seeks to bolster its digital capabilities.
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NewsHush profits soar as Covid lockdowns fuel online sales surge
Hush has posted a surge in profits and sales after online revenues boomed during the first year of the coronavirus crisis.
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NewsAmazon teams up with Barclays to launch ‘buy now, pay later’ service
Amazon has partnered with Barclays to offer its UK customers a new buy now, pay later service.
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DataRetail sales rise in November as Black Friday boosts trade
Retail sales advanced in November when Black Friday helped stoke shopper demand.
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DataData: Confidence edges down as consumer interest in major purchases declines
The rising cost of living and the Omicron variant have led to a decrease in consumer confidence during the festive season.
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Opinion‘As Boohoo warns on profits, the disruptors are increasingly looking like the disrupted’
While online powerhouse Boohoo’s ethical credentials have prompted fierce criticism, its operational prowess and consumer appeal have rarely been in question.
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NewsBoohoo issues profit warning due to higher return rates
Fast fashion giant Boohoo has blamed “significantly higher return rates” and continued extended delivery times as it issued an unexpected profit warning.
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Retail VoicePersonalisation is now retail’s CX battleground – here’s how brands can stand out
Brands must tailor their offering to the consumer if they want to stay one step ahead, says David Morton, sales and solutions director at Arvato CRM Solutions.
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NewsIn The Style earnings fall amid ‘higher than anticipated’ return rates
In The Style has suffered a fall in half-year profits after being hit by supply chain challenges and “higher than anticipated” return rates.
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Opinion‘The mismatch between valuations and anticipated performance has never looked so wide’
As we sit at the beginning of December, there are many conflicting industry drivers for retail, which when combined lead to significant ambiguity moving into 2022.


















