All Multichannel articles – Page 124
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NewsMarks & Spencer posts first-half profit fall
Marks & Spencer chief executive Marc Bolland insisted progress is being made at the bellwether retailer, despite a fall in interim profits.
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NewsRetail sales rise 2.6% in October
Retail sales rose in October following a slowdown the previous month, providing retailers with encouragement in the countdown to Christmas.
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AnalysisAnalysis: Why Ebay's Shutl purchase is only part of the fulfilment story
EBay’s purchase of Shutl is the latest in a long list of delivery innovations and launches in retail this year. Rebecca Thomson takes a look at how this crucial battleground is developing.
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OpinionComment: Technology can't replace retail basics
What a weird and wonderful retail world we inhabit. Retail Week’s September Technology supplement talked about the blurring of the boundaries between the virtual and physical space.
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AnalysisAnalysis: Why technology innovation is becoming as important as product innovation
Technological innovation is radically changing shopping and retailers have realised they can’t be passive observers in this process. Rebecca Thomson finds out what they are doing.
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AnalysisM&S interims preview: A tale of two businesses
When Marks & Spencer posts first-half results next Tuesday the likelihood is that they will once again tell a now familiar tale of two businesses.
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OpinionComment: Forget omnichannel, isn’t it all just retail?
Omnichannel, multichannel or just plain retail. Does the term by which the industry refers to the proliferation of ways it can interact and transact with its customers matter?
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NewsMobile and tablet shopping to hit £23.1bn by 2018
The amount of money spent online via mobiles and tablets is set to grow almost three-fold to £23.1bn in the next five years.
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OpinionComment: British etail leaders remain world’s best
Charged with developing and future-proofing the sales channel broadly regarded as having the biggest potential for growth in British retail, these individuals must be prepared to be leaders of innovation.
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AnalysisAnalysis: How are etailers investing and innovating to rip down barriers to online shopping?
The quest to make online shopping as quick and convenient as possible has accelerated this year as retailers excelled themselves with slick fulfilment and innovative partnerships.
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NewsArgos predicts click-and-print will become new click-and-collect
Argos digital director Bertrand Bodson predicts that the rise in 3D printing means that customers will be clicking and printing rather than clicking and collect in the next ten years.
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NewsHouse of Fraser pilots click and collect floor in Edinburgh store
House of Fraser has brought its click-and-collect only store concept into one of its full line department stores.
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NewsBreakfast briefing: Retail news on business rates, Boots and HMV
Retail news round-up October 29, 2013: Business rates revaluation postponement hits smaller retailers hardest; Boots establishes Smokers Anonymous clinics at over 500 stores and HMV revamps online presence with new site launch
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OpinionComment: How Amazon UK will take on the grocers
Whether it’s strikes in Germany, tax-related controversy or the occasional lapse in good taste in terms of product, Amazon is rarely far from the headlines.
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Oasis launches hourly online delivery slots
Fashion retailer Oasis has launched hourly online delivery slots as it seeks to provide a more convenient shopping experience.
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NewsBreakfast briefing: Retail news on Tesco, Marks & Spencer and Asda
Retail news round-up October 28, 2013: Rosie Huntington-Whiteley and Helena Bonham Carter to star in M&S Christmas ad; Tesco plans click-and-collect in Thailand and Sainsbury’s overtakes Asda.
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NewsWaitrose rolls out click-and-collect roll service for John Lewis products
Waitrose has stepped up the roll out of its click-and-collect service for John Lewis online orders ahead of the crucial festive season.
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AnalysisAnalysis: Retailers’ fight to stop shopper loyalty waning
Technology has made it easier for consumers to shop around, but retailers are hitting back and using digital innovations and traditional techniques to amass loyal followings.
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NewsArgos to unveil 'digital stores' as multichannel grows
Multichannel retailer Argos is poised to unveil a new-model store designed to reflect its shift to digital commerce.
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Tesco and Sainsbury’s call for supplier collaboration to drive etail innovation
Tesco and Sainsbury’s have urged suppliers to collaborate with them to drive etail innovation and ensure standards do not slip online.

















