All Multichannel articles – Page 121
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OpinionComment: Use social media to turn customers into advocates
Truly customer-centric retailers are thin on the ground. An exception is Ao.com (formerly Appliances Online).
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NewsCyber Monday hits today as consumers expected to spend £605m
Today is expected to be the busiest online shopping day of the year, as retailers brace themselves for Cyber Monday.
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OpinionComment: The Autumn Statement needs to go beyond easing business rates
Growth is firmly on the agenda for George Osborne’s much anticipated Autumn Statement next week and the Chancellor is under increasing pressure to ease business rates on the high street.
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GalleryIn pictures: Asda's Black Friday promotion draws throngs of bargain-hunters
Asda is among the British retailers that have taken inspiration from their US counterparts with the launch of eye-grabbing Black Friday promotions.
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AnalysisPinterest unlocks software: What do retailers need to know?
By opening up its software to retailers, Pinterest is continuing to position itself as the social network with real potential to drive online sales.
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NewsAo.com enjoys strong sales as it broadens range
Ao.com has created a “double-digit” million-pound business by adding small appliances such as vacuum cleaners and coffee machines to its website.
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InterviewInterview: Ao.com founder John Roberts on reinventing white goods retail
John Roberts, founder and chief executive of white goods etailer Ao.com, is frantically preparing for a key event in the etailer’s year.
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OpinionComment: What can retailers expect this Christmas?
Retailers and speculators have high expectations for UK sales this Christmas, despite a backdrop of slow wage growth and ongoingausterity measures.
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OpinionComment: Why we should ignore Black Friday in the UK
Not everything that comes across the pond is good or appropriate for the British high street. Black Friday is simply an Americanism, which doesn’t translate very well.
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NewsBlack Friday dawns as festive spending begins
An online shopping frenzy is expected to start on Black Friday and run into next week, resulting in record etail sales.
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OpinionBlog: How landlords fit into the need for delivery speed
When eBay snapped up speedy delivery specialist Shutl it was the final confirmation of the latest online battleground.
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NewsIceland launches white goods site in tie-up with AO.com owner DRL
Iceland Foods has begun selling white goods online through a partnership with AO.com owner DRL.
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AnalysisAnalysis: 5 ways to improve customer insight
Technology is changing how customer insight is gathered. Matthew Valentine looks at five recent examples of retailers’ responses.
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NewsThe Co-op to start online grocery pilot this week
The Co-operative Food has taken its first steps into online grocery with the launch of a click-and-collect service.
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AnalysisDigital wallets: What do retailers need to know?
Visa has launched its digital wallet, V.me, across Europe and says it hopes 4,000 merchants will have signed up by January.
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NewsTesco begins same-day delivery pilot for online groceries
Tesco has begun trialling same-day delivery for online groceries in Mansfield in Nottinghamshire.
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GalleryIn pictures: Retail Week Enterprise Awards 2013 winners revealed
Photos from the Retail Week Enterprise Awards 2013 which were held at The Grosvenor House Hotel last night (November 26).
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AnalysisVirtual store tour: Argos shows off digital format
Take a look inside Argos’s new digital store in Old Street.
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AnalysisVideo: Argos boss John Walden on his new digital stores
As Argos previews its new digital store model, managing director John Walden tells Retail Week executive editor George MacDonald about the changes he has introduced.
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GalleryIn pictures: Argos unveils new generation of digital stores
Multichannel retailer Argos has previewed a new-model digital store designed to reflect changing shopping habits and enhance appeal to consumers.