All Multichannel articles – Page 126
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AnalysisAnalysis: How Tesco and Otto are using data to forecast demand
Predictive analytics sounds futuristic, but some retailers are already crunching the numbers to improve efficiency. Lindsay Clarke charts what Tesco and German retailer Otto are doing.
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AnalysisInternational analysis: Système U targets €1bn sales from Drive format
French grocer Système U has reported online sales of i240m (£202m) between January and August. About 90% of that was generated through the Drive format, where a customer orders online and collects in store.
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NewsN Brown profits up in first half as it unveils store expansion plans
Plus-size fashion retailer N Brown’s profits increased in the first half as it unveiled plans to expand its fledgling store estate.
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OpinionComment: 'Omnichannel' may be the trend at WRC but retailers must remember that the customer is key
‘Omnichannel’ is the phrase du jour, certainly on the first day of the World Retail Congress 2013 in Paris.
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OpinionComment: Retailers can't have secrets in the age of transparency
I’m glad to say that I have never been in charge of a business on the receiving end of a major media attack.
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OpinionRetail surgery: What are the most common errors made by retailers using social media channels?
What are the most common errors made by retailers using social media channels?
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OpinionRetail surgery: How can I reduce the chances of cart abandonment?
For ecommerce retailers, providing quality products and a streamlined user experience is half the battle when attempting to grow sales.
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OpinionComment: Overseas growth beckons UK retailers
Two hundred years after Napoleon’s famous observation, we are still a proud nation of shopkeepers. But for many of us, future success will mean that we have to look beyond our national borders for new market opportunities.
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AnalysisAnalysis: How is Tesco's multichannel strategy developing?
Tesco has made its intent to lead the way in multichannel clear with strong growth in online grocery and a roll out of drive thru click-and-collect. Retail Week takes a look at Tesco’s multichannel development in its latest results release.
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NewsTesco boss Philip Clarke: '2014 will be the year of hypermarket revamps'
Tesco chief executive Philip Clarke has said next year will be the “year of the hypermarket” as he unveiled plans to refresh more than one a week.
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NewsAsda launches online delivery deal as Christmas battle kicks off
Asda has stepped up the fight for festive online spend with a new three month delivery pass across food and non-food.
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AnalysisAnalysis: Celebrating 20 years of TV shopping channel QVC
Television shopping in the UK turns 20 years old this week as QVC celebrates its anniversary. Gemma Goldfingle speaks to boss Dermot Boyd.
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NewsArgos hires EMI executive to bolster digital team
Argos has appointed former EMI Music executive Neil Tinegate to the newly created role of head of digital innovation at the multichannel general merchandise retailer.
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AnalysisAnalysis: Wired editor David Rowan on the new rules for retail
Retailers that succeed in removing friction from the purchasing process will triumph in the future, according to editor-in-chief of Wired UK David Rowan.
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AnalysisAnalysis: What will the retail board of the future look like?
Marks & Spencer digital boss Laura Wade-Gery has warned about the dearth of multichannel positions on retail boards, but businesses will likely have to update other top roles too.
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NewsDixons introduces one hour online collection service in Ireland
Dixons has introduced a new collection method in its Irish stores where shoppers will be able to pick up online orders in one hour.
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NewsJohn Lewis redeveloping legacy systems to build omnichannel infrastructure
John Lewis is carrying out a “comprehensive slum redevelopment”, ripping out between 50 and 60 old systems and replacing them with more modern systems that have clear interfaces and can be linked more easily.
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AnalysisAnalysis: Why teenage Generation Z shoppers are different
Today’s teenagers are growing up amid a digital revolution, and retail has some work to do if it’s going to keep up.
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OpinionComment: Product curation adds value to shopping
Working in executive search means that every week I have the privilege of talking to interesting people.
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OpinionNick Bubb’s verdict: Is the rising tide lifting House of Fraser’s yacht?
Despite impressive online sales growth, helpful autumn weather and rising consumer confidence, is House of Fraser rising with the tide?